Kirsti Owsiany
Monroe,MI
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Warehouse Selector
SYGMA Network
07.2023 - 01.2024
- Enhanced warehouse efficiency by streamlining the picking and packing process.
- Reduced order errors through meticulous attention to detail during the selection process.
- Maintained a safe and clean work environment by adhering to company safety protocols and guidelines.
Private Contractor
Meijer Distribution and Transport
10.2020 - 01.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 75 pounds.
- Maintained clean, orderly work environment free of hazards.
- Assembled pallets and crates for secure transportation of materials.
Spanish Interpreter/Translator
Global Interpreting Services
04.2021 - 08.2021
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Maintained message content, tone, and emotion as closely as possible.
Certified Nursing Assistant
Community Alliance Network
10.2018 - 03.2020
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patient with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
The Willows
01.2018 - 09.2018
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Office Administrator
Commander's Palace
08.2006 - 05.2014
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Education
Certification in Patient Care (CNA) -
Mott Community College
Howell, MI01.2018
General Educational Development Certificate in GED -
Wake Technical Community College
Raleigh, NC01.2004
Skills
- Data Entry
- Computer Proficiency
- Spanish Fluency
- Administrative Support
- Client Relations
- Database Administration
- Office Management
- Supervising experience
Certification
- Driver's License, 05/01/26
- Forklift Certified (front/mid-riders), Present
Timeline
Warehouse Selector
SYGMA Network
07.2023 - 01.2024
Spanish Interpreter/Translator
Global Interpreting Services
04.2021 - 08.2021
Private Contractor
Meijer Distribution and Transport
10.2020 - 01.2022
Certified Nursing Assistant
Community Alliance Network
10.2018 - 03.2020
Certified Nursing Assistant
The Willows
01.2018 - 09.2018
Office Administrator
Commander's Palace
08.2006 - 05.2014
Certification in Patient Care (CNA) -
Mott Community College
General Educational Development Certificate in GED -
Wake Technical Community College
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