Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirstie Bilderbeck

Lincoln Park,MI

Summary

Dynamic healthcare professional with a proven track record at Michigan Medicine, excelling in patient care and administrative support. Known for a friendly demeanor and strong teamwork skills, I effectively enhanced operational efficiency and implemented process improvements. Proficient in electronic health records and committed to delivering exceptional customer service.

Overview

10
10
years of professional experience

Work History

PSA

Michigan Medicine
Ann Arbor, MI
05.2025 - Current
  • Assisted in managing patient scheduling and appointment coordination.
  • Supported team with administrative tasks to enhance operational efficiency.
  • Maintained accurate medical records and ensured compliance with health regulations.
  • Collaborated with healthcare providers to streamline patient intake processes.
  • Trained new staff on office procedures and electronic health record systems.
  • Developed and implemented process improvements for patient service delivery.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

PCT

Michigan Medicine
Ann Arbor, MI
10.2022 - 05.2025
  • Assisted nursing staff with patient care activities and daily living tasks.
  • Monitored vital signs and reported changes to healthcare team promptly.
  • Maintained cleanliness and organization of patient care areas to ensure safety standards.
  • Supported patients during mobility exercises, enhancing comfort and confidence.

CNA

Henry Ford Wyandotte Hospital
Wyandotte, MI
01.2021 - 10.2022
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness and organization of patient rooms and common areas.
  • Documented patient care activities accurately in electronic health records.
  • Telemetry monitoring
  • Scheduling in-patient appointments
  • Writing orders
  • Dictation

PCT

Michigan Medicine
Ann Arbor, MI
06.2016 - 01.2021

Pre-op & Post-op cardio thoracic surgical

Daily ADL’s

Vitals

Charting/Documenting

LVAD care

Wound Care

Education

Health Care Administration

Henry Ford College
Dearborn, MI
04.2026

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

PSA

Michigan Medicine
05.2025 - Current

PCT

Michigan Medicine
10.2022 - 05.2025

CNA

Henry Ford Wyandotte Hospital
01.2021 - 10.2022

PCT

Michigan Medicine
06.2016 - 01.2021

Health Care Administration

Henry Ford College