KIRSTIE SHORT
Royalston,MA
Summary
Seasoned Food Service Supervisor with 12 years of experience. Effective at maximizing
success of food service team through effective training, performance improvements
and focus on employee satisfaction. Familiar with delegating work, monitoring
performance and solving both routing and complex problems with minimal direction.
Experienced in managing inventory, sales planning and reporting. Detail-oriented and
proactive food service leader with an adaptable approach to team and operations
management. Highly-motivated employee with desire to take on new challenges.
Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working
effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Athol Hospital
Petersham, MA
04.2017 - Current
Office Manager
Wide Angle Marketing
Hubbardston, MA
07.2015 - 04.2018
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards
- Created and adjusted department schedules and individual shift assignments
- Purchased food and supplies according to department needs
- Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines
- Performed continuous evaluations of employee performance and service levels
- Reviewed daily task list with employees and assigned tasks for completion
- Managed inventory and rotated food products in storage to avoid spoilage and waste
- Adhered to company food, safety, quality and sanitation policies
- Investigated and resolved customer complaints concerning food quality and service
- Coordinated maintenance and repair of food service equipment
- Priced and ordered food products, kitchen equipment and food service supplies
- Planned menus in collaboration with chefs and other personnel
- Rotated and replenished products in display cases
- Managed office inventory and placed new supply orders
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
- Reviewed files and records to obtain information and respond to requests
- Managed, scheduled and coordinated office functions and activities for employees
- Handled scheduling and managed timely and effective allocation of resources and calendars
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement
- Planned and led team meetings to review business results and communicate new
Education
High School Diploma - undefined
Ralph C Mahar Regional
June 2009
Skills
- Staff Leadership
- Quality Assurance Policies
- Hiring and Firing
- Production Reporting
- Worker Training
- Inventory Control
- Kitchen Staff Supervision
- Shortage Reports
- Critical Thinking
- Customer Service
- Menu Development
- Schedule Coordination
- Menu Planning
- Food Assembly Supervision
- Food Delivery Oversight
Accomplishments
- Organized team activities to build camaraderie and foster pleasant workplace culture
- Proposed or approved modifications to project plans
- Created and managed budgets for travel, training and teambuilding activities.
Certification
Equipment Purchasing
Certificate of Allergen Awareness
ServSafe Certified
Certified ServSafe Instructor
Registered ServSafe Examination
Proctor
Timeline
Food Service Supervisor
Athol Hospital
04.2017 - Current
Office Manager
Wide Angle Marketing
07.2015 - 04.2018
High School Diploma - undefined
Ralph C Mahar Regional
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