KIRSTIN BOWNS
Oregon,Wisconsin
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
12
12
years of professional experience
Work History
Executive Director of Noel Manor Retirement Living and the Legacy at Noel Manor
Park Vista Senior Housing Management
11.2021 - Current
- Oversee the daily operations of an independent, assisted living, and memory care campus with 144 apartments
- Supervise, mentor, and support 9 directors, an administrative assistant, and 2 receptionists operating across 5 departments
- Manage a multi-million dollar operations and payroll budget for two facilities and 80 employees
- Maintain all state and federal requirements for both the RCAC and CBRF licensures
- Foster collaborative relationships with local hospices, hospitals, rehabilitation facilities, and other medical professionals
- Develop and implement monthly training programs for healthcare and administrative staff
- Recruit, hire, and retain top talent for maintenance, culinary, healthcare, administrative, and activity departments
- Analyze key performance indicators and create innovative solutions to reach quarterly and annual goals
- Complete monthly financial, operations, and marketing reports for stakeholders.
Student Success Coach
University of Wisconsin System
08.2017 - 10.2021
- Assisted directors with program designs and accreditation across 13 University of Wisconsin schools
- Supported online students from admission through graduation
- Served as the lead advisor for the BS in Applied Computing and MS in Healthcare Administration programs
- Gave backup support for 15 other online programs
- Supplied proactive academic support through at-risk outreach and the student referral process
- Created and led a student retention pilot program for collaborative bachelors and masters programs
- Collaborated with other teams to develop new and innovative student support initiatives.
CAMP (College Assistance Migrant Program) Intern
01.2016 - 04.2017
- Assisted students on academic probation through weekly meetings and action planning
- Created and implemented academic support programs based on individual needs assessments
- Supported the program director in conducting prospective student interviews
- Planned, executed, and oversaw the student trip to Chicago and the End of the Year Banquet.
Assistant Hall Director
Western Michigan University
08.2012 - 04.2017
- Supervised 8 resident assistants and 15 desk assistants
- Recruited, hired, trained, scheduled, and completed payroll for 23 employees
- Advised leadership council executive board
- Provided emergency assistance through an on-call duty rotation
- Managed multiple budgets, including facilities, hall council, and staff training.
Reclaim the W Instructor
07.2016 - 12.2016
- Designed and implemented lesson plans, including creating individualized learning opportunities for 20 students
- Provided feedback on coursework and documented grades
- Fostered conversations between peers for support and learning
- Initiated academic progress conversations and encouraged student problem-solving.
Summer Conferences and Management Intern
Louisiana State University
05.2013 - 07.2013
- Supervised 15 conference assistants and 35 conference desk assistants
- Oversaw the maintenance of conference facilities
- Maintained contact with conference guests for planning, scheduling, and the implementation of programs
- Operated conference programmer software for logistics and billing.
Education
Master of Arts - Educational Leadership
Western Michigan University
04.2017
Bachelor of Arts - Sociology, Higher Education Student Affairs
Eastern Illinois University
05.2012
Skills
- Performance feedback
- Budget Planning
- Change and Growth Management
- Leadership and People Development
- Transformative leadership
- Strategic Planning
- Policy Development
- Crisis Management
Committees And Involvement
- Diversity, Equity, and Inclusion Council, Alumni Member, 09/2020, Present, Marian Catholic High School
- Equity, Diversity, and Inclusion Work Group, Member, 05/2020, 10/2021, University of Wisconsin System
- College Student Inventory Pilot Project, Leader, 06/2019, 06/2021, University of Wisconsin System
- Women in Leadership in Higher Education, Research Assistant, 09/2016, 04/2017, Western Michigan University
- Conduct Committee, Member, 08/2012, 04/2015, Western Michigan University
- EIU Pride, Vice President, 09/2008, 05/2012, Eastern Illinois University
Certifications And Elective Coursework
- CBRF Certifications: Standard Precautions, Fire Safety, Fire Aid & Choking – 2022
- DiSC Certification: improves productivity, teamwork, leadership, sales, and communication – 2019
- Fostering Leadership in Online Environments – 2019
- Strengthening Decision Making – 2019
- Motivational Interviewing Certificate – 2018
- The Social Justice Mission of Community Colleges – 2016
Volunteer Positions
- Verona Senior Center, Events Volunteer, 01/2022, Present
- Madison Cat Project, Care Staff Volunteer, 04/2019, Present
- Madison Area Rehab Center (MARC), Volunteer in the Recreation & Arts Center, 01/2019, 03/2020
Timeline
Executive Director of Noel Manor Retirement Living and the Legacy at Noel Manor
Park Vista Senior Housing Management
11.2021 - Current
Student Success Coach
University of Wisconsin System
08.2017 - 10.2021
Reclaim the W Instructor
07.2016 - 12.2016
CAMP (College Assistance Migrant Program) Intern
01.2016 - 04.2017
Summer Conferences and Management Intern
Louisiana State University
05.2013 - 07.2013
Assistant Hall Director
Western Michigan University
08.2012 - 04.2017
Master of Arts - Educational Leadership
Western Michigan University
Bachelor of Arts - Sociology, Higher Education Student Affairs
Eastern Illinois University