Kirstin Dishman
Summary
Adaptable professional with background in managing dynamic environments, seeking to transition into new field. Developed strong skills in logistical planning and team coordination within fast-paced settings. Offering excellent organizational abilities and proactive approach to managing site logistics. Brings solid grasp of operational planning and coordination, ensuring tasks are completed efficiently and effectively. Aiming to leverage these abilities to contribute to and excel in new role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
LOCATION MANAGER
North County Gymnastics and the Gyminny Kids Inc.
02.2022 - Current
- Oversee daily operations, enhancing workflow efficiency and boosting productivity
- Coach employees, develop performance plans, and foster continuous staff development
- Manage payroll, scheduling, and recruitment, ensuring an organized workforce
- Spearheaded operational excellence, driving staff performance and client satisfaction
- Implemented cost-saving measures, boosting profitability and enhancing the overall gym experience
- Fostered team synergy through weekly meetings and mentoring staff leadership skills
- Cultivated positive client relationships, ensuring top-quality care and family rapport
- Manage accounts payable and receivable, ensuring timely and accurate financial transactions
- Managed accounts for all vendor funding. Compiled and processed invoices for client account across multiple locations.
- Managed new and existing 3rd party contracts and agreements in professional and courteous manner.
- Tracked, researched, and processed all 3rd party vendor checks across multiple locations.
- Maintained rigorous safety standards, conducted regular equipment checks, and ensured OSHA compliance
- Orchestrated seamless staff scheduling and class management
- Nurtured youth development, serving as a positive role model
- Provided comprehensive staff training and support, fostering a culture of continuous improvement
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Managed multiple projects simultaneously, effectively prioritizing tasks and maintaining strict adherence to deadlines.
CAREGIVER
Senior TLC
10.2018 - 02.2022
- Reported health changes to healthcare professionals, ensuring timely medical interventions
- Maintained detailed care records and communicated with families for cohesive care plans
- Performed housekeeping tasks to ensure a safe, clean living environment
- Prepared meals adhering to dietary needs, promoting clients' nutritional health
- Ensured client well-being through attentive health monitoring, mobility support, and effective communication with healthcare professionals and families
- Managed comprehensive care plans, including medication schedules, dietary requirements, and personal assistance, while maintaining meticulous client records
- Developed creative solutions to enhance clients' comfort and engagement, adapting care strategies to individual preferences and changing health conditions
- Assisted clients with activities of daily living, promoting independence and quality of life.
ABA Behavioral Interventionist
Autism Interventions and Resources
05.2020 - 02.2022
- Delivered 1:1 ABA interventions to children, ensuring adherence to individualized curriculum plans
- Collaborated with Case Supervisors to tailor educational strategies, achieving measurable progress
- Maintained a structured weekly schedule, fostering stability and routine for clients
- Contributed to team-based client management, promoting a cohesive and supportive environment
- Adapted intervention strategies to diverse environments, maximizing learning opportunities and generalizing skills across various settings
- Monitored and documented client progress, contributing valuable data for case review and treatment plan adjustments
- Developed strong rapport with students through active listening and empathetic understanding, fostering trust and open communication channels.
- Partnered with parents to create consistent routines and expectations across home and school settings, reinforcing desired behaviors more effectively.
PERSONAL LOAN SPECIALIST
Onemain Financial
07.2017 - 10.2018
- Increased store profitability through effective marketing and community engagement
- Trained and developed team members, enhancing their performance and customer service skills
- Ensured compliance with company guidelines, conducting thorough audits to address issues
- Cultivated client relationships, guiding them through loan processes while optimizing financial solutions, resulting in improved customer satisfaction and retention
- Developed and implemented credit underwriting strategies, enhancing risk assessment accuracy and streamlining the loan approval process
- Educated customers on loan terms, ensuring clear understanding and managing collections activities when necessary, fostering financial literacy
- Assisted clients with financial planning, offering guidance on debt management and budgeting strategies.
- Educated borrowers on available loan options, empowering them to make informed decisions about their financial future.
GENERAL MANAGER
TMX Finance
06.2014 - 07.2017
- Managed store operations ensuring compliance with sales, payments, and collections, adhering to company policies
- Led comprehensive vehicle appraisals, determining loan values with precision
- Analyzed and prepared company reports, communicating critical information to various management levels
- Implemented data-driven strategies to optimize operations
- Streamlined loan approval processes, significantly reducing processing time while maintaining accuracy
- Fostered a team-oriented environment, enhancing compliance and operational efficiency
- Mentored staff on best practices in customer service and sales transactions
- Introduced novel approaches to vehicle appraisal, improving accuracy and customer satisfaction
- Developed creative solutions to streamline collection activities
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
High School Diploma -
Central Union High School
El Centro, CABachelor of Science - Health Science
Arizona State University
Online05-2022
Skills
- Customer service
- Problem-solving
- Written communication
- Analytical thinking
- Adaptability and flexibility
Certification
- SafeSport Trained Certificate – U.S. Center for SafeSport.
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- Basic Life Support Certification (BLS)
Timeline
LOCATION MANAGER
North County Gymnastics and the Gyminny Kids Inc.
02.2022 - Current
ABA Behavioral Interventionist
Autism Interventions and Resources
05.2020 - 02.2022
CAREGIVER
Senior TLC
10.2018 - 02.2022
PERSONAL LOAN SPECIALIST
Onemain Financial
07.2017 - 10.2018
GENERAL MANAGER
TMX Finance
06.2014 - 07.2017
High School Diploma -
Central Union High School
Bachelor of Science - Health Science
Arizona State University
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