Kirstin Duncan
Alamogordo,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Merchandise Sales Associate
Lowe's Home Improvement
Alamogordo, NM
12.2023 - Current
- Maintained stock levels, including replenishing items when necessary.
- Collaborated with other departments within the company to ensure smooth operations.
- Restocked shelves with new inventory as needed.
- Prepared promotional materials for upcoming sales events.
- doing resets throughout the store and make sure everything looks nice and kept organized
- Managed inventory levels and restocked shelves as needed.
- Collaborated with team members to achieve daily goals.
- Participated in regular team meetings to discuss progress towards goals.
- Resolved customer complaints in a timely manner.
- Updated existing planograms according to new product releases and seasonal changes.
Cashier
Lowe's Home Improvement
Alamogordo, NM
07.2023 - 12.2023
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
Food Service Worker
Taco Bell
Alamogordo, NM
02.2022 - 02.2023
- Cleaned kitchen areas, equipment and utensils.
- Organized take-out orders for customers who requested them.
- Followed established cash handling procedures when collecting payment from customers.
- Maintained accurate records of sales transactions for end-of-day reports.
- Assisted with inventory management and restocking supplies as needed.
- Assisted in the preparation of food items according to recipes and instructions.
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Ensured that all foods were prepared according to health department regulations.
Education
High School Diploma -
Alamogordo High School
Alamogordo, NM05-2023
Skills
- Cash handling experience
- Effective communication abilities
- Store Organization
- Customer Assistance
- Retail Merchandising
- Strong Communication and Interpersonal Skills
- Creative Thinking
- Safety and Cleanliness Standards
- Multitasking
- Ability to Lift 40 pounds
- Register Opening and Closing
- Engaging with Diverse Customers
- Professionalism
- Friendly and Helpful
- Decision-Making
- Honest and Dependable
- Adaptable and Flexible
- Attention to Detail
- Relationship Building
- Reliability
Timeline
Merchandise Sales Associate
Lowe's Home Improvement
12.2023 - Current
Cashier
Lowe's Home Improvement
07.2023 - 12.2023
Food Service Worker
Taco Bell
02.2022 - 02.2023
High School Diploma -
Alamogordo High School
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