Kirstin Dundon
Work Preference
Work Type
Location Preference
Location:
Open to relocation:
Minimum Desired Compensation
Important To Me
Professional and customer-focused call center representative with strong problem-solving and critical-thinking abilities, committed to delivering exceptional customer experiences. Skilled in customer engagement, active listening, and empathetic communication to effectively resolve concerns while building positive relationships. Dedicated to fostering an inclusive and respectful environment, managing multiple tasks efficiently, and consistently meeting performance goals through excellent time management and a solutions-oriented approach.
Energetic Volunteer offering outstanding telephone etiquette, social media, and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Work History
Volunteer
2 Years 3 Months- Packed food items into boxes with attention to accuracy and efficiency, ensuring readiness for distribution
- Disassembled boxes for recycling to maintain a clean work environment
- Sorted food items by category, enhancing organization and maintaining quality standards
- Placed food items into bags to facilitate timely distribution, supporting overall operation effectiveness
- Collaborated effectively with colleagues and diverse individuals in a team environment
Receptionist, Admin, Customer Service
1 Year 9 Months- Provided prompt and clear responses to inquiries
- Managed incoming calls and accurately relayed messages to appropriate staff members
- Sorted and distributed incoming mail efficiently
- Performed light bookkeeping tasks to maintain accurate financial records
- Solicited sales of additional services or products, contributing to revenue growth
- Collected and analyzed relevant information to assess complaint validity, identify causes, and resolve issues effectively
- Solicited sales of additional services or products, enhancing revenue streams
- Collected and analyzed information to assess complaint validity and identify causes for effective resolution
Education
High School Diploma
Skills
Accomplishments
- Achieved production in the Lacey Food Bank through effectively filling boxes with food in a timely manner.