Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Office Administrator/ Field Supervisor
Home Helpers Home Care Scottsdale
Scottsdale, AZ
01.2023 - 08.2025
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Developed strong relationships with clients through excellent customer service skills.
Implemented quality control measures to uphold company standards.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Assigned work and monitored performance of project personnel.
Reviewed applicants and performed interviews.
Created care plans based on patient evaluation and M.D. Care notes.
Hand-over-hand greeting and training for new patients and care providers.
Personal Assistant/Home Manager
Private Clients
Scottsdale, AZ
08.2024 - 12.2024
Implemented and maintained organizational systems to increase efficiency and safety inside the home.
Communicated with professionals to help with tasks in the home, and scheduled appointments outside the home.
Organized work projects around client's house.
I combed through their spending to cancel subscriptions, and create a budget.
Office Manager
HealthSource Chiropractic Hopkins
Hopkins, MN
05.2021 - 09.2022
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Created patient care plans based on D.C. prescription.
I went over care plans with new patients.
Created patient schedules.
Ran daily, weekly, and monthly reports to track income, patient visits, income, and any patients who are not scheduled.
Education
Bachelor of Arts - Psychology
Lander University
Greenwood, SC
05-2018
Skills
Office management
Time management
Record keeping
Excellent communication
Spreadsheet management
Schedule management
Strong interpersonal skills
Timeline
Personal Assistant/Home Manager
Private Clients
08.2024 - 12.2024
Office Administrator/ Field Supervisor
Home Helpers Home Care Scottsdale
01.2023 - 08.2025
Office Manager
HealthSource Chiropractic Hopkins
05.2021 - 09.2022
Bachelor of Arts - Psychology
Lander University
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