Kirstin Medlock
Office Administration
Kansas City,MO
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at troubleshooting and desktop support on Windows and Mac systems, proven skill in resolving problems quickly on first call, handling customer service appropriately, all while using good time management skills.
Overview
9
9
years of professional experience
Work History
Office Administrator
Medical Equipment Solutions
07.2022 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
Patient Transporter
Saint Luke's Hospital
01.2021 - 01.2022
- Worked as a team member to ensure cleanliness, privacy, and professionality
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
Front Desk
Olympic Gym
01.2020 - 01.2021
- Educate members on equipment use as well as supplement use.
- Assisted guests with special requests, ensuring their needs were met and expectations exceeded.
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
Medical Oxygen Delivery Driver
Heartland Pros
01.2019 - 01.2020
- Communicated with the staff to plan routes for deliveries
- Interacted with nurses to ensure the order was correct
- Displayed knowledge of safety techniques when handling medical oxygen
Lead Planner
Trinity Events
01.2018 - 01.2020
- Worked with a team to ensure that the timeline was correctly executed and goals were met.
- Optimized budget allocation by closely monitoring expenses and identifying cost-saving opportunities.
- Navigated complex regulatory environments to ensure full compliance with industry standards throughout all projects managed.
Hostess and Food Runner
Rancho Grande Cantina
01.2016 - 01.2018
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Education
Associate of Applied Science - Cyber Security
Metropolitan Community College
Kansas City, MO12-2026
Senior Associate of Digital Media and Design - Digital Media and Design strand
Northland Center for Advanced Professional Skills
01.2018 - 1 2019
High school diploma - undefined
Smithville High School
01.2016 - 1 2020
Skills
Administrative support
Customer engagement
Telephone reception
Database entry
Document scanning
Technical support
Timeline
Office Administrator
Medical Equipment Solutions
07.2022 - Current
Patient Transporter
Saint Luke's Hospital
01.2021 - 01.2022
Front Desk
Olympic Gym
01.2020 - 01.2021
Medical Oxygen Delivery Driver
Heartland Pros
01.2019 - 01.2020
Lead Planner
Trinity Events
01.2018 - 01.2020
Senior Associate of Digital Media and Design - Digital Media and Design strand
Northland Center for Advanced Professional Skills
01.2018 - 1 2019
Hostess and Food Runner
Rancho Grande Cantina
01.2016 - 01.2018
High school diploma - undefined
Smithville High School
01.2016 - 1 2020
Associate of Applied Science - Cyber Security
Metropolitan Community College
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