Kirstin Zanardo
Myrtle Beach,SC
Summary
Proven leader with over a decade of experience in the restaurant setting. Expert in customer service and time management, adept at solving complex problems and training staff. Demonstrates exceptional organizational skills, ensuring safety and efficiency in both correctional and hospitality settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Bartender Shift Manager
Collected Hospitality and Development
02.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, collecting cash deposits, securing restaurant prior to leaving.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Overseeing the service in the restaurant, stepping in to address any customer service issues.
Corrections Officer
Horry County Sheriff's Office
03.2019 - 05.2021
- Supervised inmates during all activities and transfers to monitor compliance and provided documentation of all inmate movement and incidents.
- Monitored inmates detoxing from illicit substances and alcohol in compliance with medical protocols implemented by jail medical staff.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Led inmate work crews completing operations activities such as meal service and daily cleaning tasks.
- Inspected condition of locks, doors and gates to prevent prisoner escapes.
Waitress/Bartender
Divine Dining Group-Nacho Hippo
04.2012 - 01.2019
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Arts - Criminal Psychology
Liberty University
Lynchburg, VA12.2024
Associate of Applied Science - Health Sciences
Horry-Georgetown Technical College
Conway, SC08.2018
Skills
- Customer Service- With 10 years working in a restaurant I have obtained the ability to provide a high level of customer service effortlessly
- Time Management- As a bartender who has worked in high volume restaurants I have learned to execute tasks in a timely fashion
- Organization and Problem Solving- As a corrections officer having both of these skills is crucial for maintaining a safe and secure environment for inmates and staff
- Employee Training- I have trained numerous employees as a corrections officer and in the restaurant setting In any line of work it is crucial to have a leader that demonstrates tasks efficiently, and is approachable for trainees to ask questions when needed
Timeline
Bartender Shift Manager
Collected Hospitality and Development
02.2023 - Current
Corrections Officer
Horry County Sheriff's Office
03.2019 - 05.2021
Waitress/Bartender
Divine Dining Group-Nacho Hippo
04.2012 - 01.2019
Bachelor of Arts - Criminal Psychology
Liberty University
Associate of Applied Science - Health Sciences
Horry-Georgetown Technical College
Similar Profiles
Jesus Gonzalez-MarquezJesus Gonzalez-Marquez
Dishwasher at Washed Dishes, Helped Cooks, Collected Dirty DishDishwasher at Washed Dishes, Helped Cooks, Collected Dirty Dish
Lourdes De LeonLourdes De Leon
Store Manager of Operations at The Collected GroupStore Manager of Operations at The Collected Group
Izze StadulisIzze Stadulis
Interior Design Assistant at Collected CoInterior Design Assistant at Collected Co