Kirstine Ward

Contributed to drafting and organizing grant applications and budgets.

Provided techincal assistance to subgrantees

Crafted marketing resources to boost program engagement.

Coordinated outreach initiatives for grant programs.

Participated in community discussions focused on homelessness.

Ensured accuracy and completeness of monthly invoices.

Monitor subgrantees' compliance with contractual obligations.

• Implemented feedback mechanisms to assess community needs and improve service delivery.
• Analyzed program data to inform strategic decisions and optimize outreach efforts.
• Collaborated with cross-functional teams to align outreach strategies with organizational goals.
• Facilitated open communication between stakeholders by conducting regular meetings and maintaining strong relationships with partner organizations.
• Collaborated with local organizations to develop partnerships for joint initiatives, strengthening the support network within the community.
• Connected individuals with available and relevant resources.
• Acted as main point of contact between management, clinical staffs and external community.

• Pediatric community health worker at Valley View Health Center
• Conducted Social Determinants of Health assessment and connected with community resources
• Provided car seat education as a child passenger safety technician.
• Developed workflow and trained new community health workers.
• Established the process for positive pregnancy tests Collaborate with the research team to collect and analyze data on community health trends and outcomes to inform program development and assess the impact of interventions on the target populations.
• Identify and engage with key stakeholders in the community, such as local schools and youth organizations, to develop tailored health education programs for children and adolescents, contributing to the center's efforts in promoting holistic wellness among the younger population.
• Lead community health projects and initiatives aimed at addressing social determinants of health in underserved populations, demonstrating a commitment to equity and inclusivity in healthcare delivery at Valley View Health Center.
• Facilitate communication and collaboration between healthcare providers and community organizations to ensure seamless referral processes for patients in need of specialized care, enhancing the continuity of care and improving health outcomes within the local community

• Managed the Pathways Program for children and adolescents at Child and Adolescent Clinic
• Conducted Social Determinants of Health Assessment and connected participants with community resources
• Partnership Development
• Program Developement
• Resource Allocation
• Provided personalized support to address individual needs and challenges and ensure program success
• Collaborate with community organizations and schools to expand the reach of the Pathways Program, fostering partnerships that enhance the program's impact and accessibility to children and adolescents in need of mental wellness support.
• Leverage data analysis to track the progress and outcomes of the Pathways Program, providing insights to enhance program effectiveness and demonstrate measurable impact on children and adolescents' mental wellness.
• Develop and implement strategies to optimize the Pathways Program's efficiency and effectiveness, ensuring seamless coordination of services and resources to meet the diverse needs of children and adolescents in a fast-paced clinic environment.

• Supervising and coordinating the daily activities of home care workers and office staff:
• Conduct interview with qualified caregiver applicant & make hiring decision;
• Schedule/assign home care workers to clients;
• Insure home care workers understand and initial the Plan of Care;
• Complete home care worker and office staff performance evaluations according to organizational policy;
• Assist in developing, planning and conducting orientation and training programs for home care workers and office staff. Ensure required training documentation is kept current;
• Respond/resolve client, home care worker and office staff complaints and issues;
• Processes disciplinary action where appropriate in conjunction with Human Resources;
• Process home care workers' electronic timekeeping for payroll in a timely manner;
• Insure compliance with Electronic Visit Verification;
• Maintains personnel records for home care workers and office staff according to organizational policies; and
• Reports, investigates and completes required documentation for workplace accidents in accordance with organizational policies and procedures.
• Make emergency arrangements for clients to include notifying MA Case Manager and others as required;
• Respond to family and/or consumer, clients and community complaints;
• Report all unusual occurrences regarding client care to Regional Manager;
• Correspond/communicate as necessary with DSHS Case Management and clients;
• Manage and keep current client case files, documenting all information regarding client care on daily manner as appropriate;
• Conduct home visits and telephone contacts to clients according to organizational policies and procedures; and
• Conduct and report annual client and case management satisfaction surveys.

• Apply proper codes to batches, files and receipts to keep records organized and easily searchable
• Preformed general office duties including answering multi-line phone, routing calls and messages and greeting visitors
• Identifying and recommending changes to existing process
• Process payments and document account changes daily