Summary
Overview
Work History
Education
Skills
Timeline
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Kirsty Garcia

Los Angeles,CA

Summary

Strategic and results-oriented C-Suite Executive Administrator with a proven track record of providing high-level administrative support to top-level executives. Recognized for excellence in managing complex schedules, coordinating executive communications, and overseeing critical administrative functions. Adept at fostering seamless operations within executive offices, optimizing efficiency, and ensuring organizational success. Possessing exceptional interpersonal and communication skills, known for maintaining confidentiality, building strong professional relationships, and executing with precision in dynamic and fast-paced environments. Demonstrated ability to streamline processes, enhance productivity, and contribute to the achievement of corporate objectives. Seeking to leverage extensive experience and skills to support executive leadership in driving organizational excellence.

Overview

13
13
years of professional experience

Work History

EXECUTIVE ADMINISTRATOR

FIRST CONGREGATIONAL CHURCH OF LOS ANGELES
01.2018 - Current

High Level Priorities:

  • Provide high-level administrative support to the Senior Minister, Senior Associate Minister, and Staff, ensuring seamless execution of daily operations.
  • Oversee the organizational aspects of the spiritual and programmatic life of the FCCLA Congregation, maintaining a holistic perspective to enhance community engagement.

Key Achievements and Skills:

  • Successfully lead all communications, marketing, and giving/development initiatives for the church, demonstrating a balance of strategic planning and operational skills.
  • Possess excellent oral and written communication skills, with a proven track record of success in endowment, major gifts, and fundraising initiatives.
  • Exhibit leadership responsibilities in annual, capital, and endowment campaigns, collaborating with high-profile leaders, including major donors.
  • Leverage knowledge of fundraising vendors and the fundraising community, along with experience using donor databases (Shelby Systems, Blackbaud) and proficiency in standard information technologies.
  • Embrace a team-player approach, fostering strong interpersonal skills, flexibility, adaptability, and a positive attitude.

Communications Responsibilities:

  • Design and manage the overall communications plan for FCCLA, encompassing social media, advertising, marketing, branding, public relations, and related material development.
  • Write, compile, and edit materials on behalf of the church for congregation communication, including weekly email blasts.
  • Proactively update FCCLA's website, ensuring an active online presence aligned with our values and brand.
  • Infuse communications with a voice and tone of respect, kindness, collaboration, consistently reflecting FCCLA's core values.

Advancement Responsibilities:

  • Establish annual stewardship goals and strategies in collaboration with the Senior Minister, ensuring alignment with the church's mission.
  • Lead the Generosity Committee to cultivate a culture of giving among members and regular attendees.
  • Plan, manage, and lead stewardship campaigns and giving-related activities, soliciting endowments and major gifts in partnership with the Senior Minister.
  • Provide regular reports and updates on progress against goals, adjusting strategies as needed.
  • Manage advancement operations, including database management, acknowledgement letters, and recognition systems.

COMMUNICATIONS/OPERATIONS MANAGER

URBAN EXECUTIVE SUITES, DOWNTOWN
01.2016 - 01.2018

High Level Priorities:

  • Oversaw all communications and operations within a multimillion-dollar Short-Term Rental (STR) company, managing a diverse portfolio of 53 properties across prominent platforms, including: Airbnb, VRBO, Homeaway, Booking.com, and Peerspace.

Key Achievements and Responsibilities:

  • Collaborate closely with the CEO and CFO to align operational strategies with overarching business goals.
  • Managed a team of 30 employees, including guest service agents, cleaning staff, and maintenance staff, fostering a collaborative and efficient work environment.
  • Performed daily monitoring of guest relations; which included overseeing guest check-in and check-out processes, maintaining consistent, clear communication with guests throughout their stay.
  • Submitted maintenance requests, filed/escalated claims, and efficiently resolved guest complaints to ensure a positive customer experience.
  • Schedule and facilitate weekly team meetings, overseeing employee schedules for both the communications and cleaning/maintenance teams.
  • Create, distribute, and update training guides, conducting monthly training sessions on new STR updates and laws to enhance the team's knowledge and performance.
  • Monitored the company email, answered phone calls, and provided timely responses to inquiries.
  • Scheduled and facilitate weekly team meetings, overseeing employee schedules for both the communications and cleaning/maintenance teams.
  • Screened, interviewed, and hired new employees, managing the entire onboarding process, and setting up new hires with company phones, emails, payroll, and comprehensive training.

HEALTH SERVICES MANAGER

US AIR FORCE
01.2011 - 01.2018

Key Achievements and Responsibilities:

  • Oversaw extensive data entry, ensuring accuracy and confidentiality of patient records and classified information in compliance with HIPAA regulations.
  • Managed the preparation, filing, safeguarding, transfer, and retirement of health records with meticulous attention to detail.
  • Manage the preparation, filing, safeguarding, transfer, and retirement of health records with meticulous attention to detail.
  • Compiled information and generate reports, graphs, and documentation on staffing, dental health, medical care from civilian sources, and professional activities.
  • Prepared patient-related correspondence and special orders for patient assignment, reassignment, and aeromedical evacuation, demonstrating precision in administrative tasks.
  • Conducted, coordinated, and managed medical deployment activities, ensuring adherence to deployment protocols.
  • Coordinated, scheduled, and tracked medical readiness training, fostering a culture of preparedness and compliance.
  • Acted as a liaison with the Medical Logistics Office, managing war reserve materials to ensure deployability readiness.

EXECUTIVE ASSISTANT TO CEO

Kensington Productions
01.2012 - 01.2016

Key Achievements and Responsibilites:

  • Managed the personal and professional schedule of the Executive Producer, ensuring seamless coordination of commitments and responsibilities.:
  • Handled business responsibilities for the employer's four additional companies, demonstrating versatility in managing diverse operations.
  • Coordinated both domestic and international personal and professional travel, optimizing efficiency and ensuring a smooth experience.
  • Scheduled and facilitate meetings, demonstrating adept organizational skills in managing complex calendars.
  • Managed household staff, personal driver, and execute miscellaneous duties as needed, fostering a harmonious and efficient living environment.
  • Oversaw multiple multi-million dollar properties, ensuring their optimal functioning and maintenance.
  • Handled valuable personal property with the utmost care and attention to detail, demonstrating a commitment to preserving assets
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.

Education

Los Angeles Community College
Los Angeles, CA
2014

High School Diploma -

JOHN GLENN H.S
Walkerton, IN
2010

Skills

  • Effective Communication
  • Information Confidentiality
  • Records Management
  • Software Proficiency
  • Budget Management
  • Project Management
  • Calendar Management
  • External Communications
  • Process Streamlining

Timeline

EXECUTIVE ADMINISTRATOR

FIRST CONGREGATIONAL CHURCH OF LOS ANGELES
01.2018 - Current

COMMUNICATIONS/OPERATIONS MANAGER

URBAN EXECUTIVE SUITES, DOWNTOWN
01.2016 - 01.2018

EXECUTIVE ASSISTANT TO CEO

Kensington Productions
01.2012 - 01.2016

HEALTH SERVICES MANAGER

US AIR FORCE
01.2011 - 01.2018

Los Angeles Community College

High School Diploma -

JOHN GLENN H.S
Kirsty Garcia