Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirstyn Boling

Carson City

Summary

Accomplished professional with expertise in documentation and reporting from C and L Industries. Proven ability to build relationships and enhance customer satisfaction. Skilled in time management and active listening, fostering a supportive environment. Successfully improved compliance and safety, contributing to a 20% increase in regulatory adherence.

Overview

6
6
years of professional experience

Work History

Resident Assistant

Skyline Estates Senior Living
05.2025 - Current
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Assisted residents in preparing for activity and social programs.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.

As-Built Inspector

C and L Industries
12.2024 - 04.2025
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.
  • Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.

Customer Service Representative

Sierra Oxygen Sevices
03.2022 - 11.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Resident Assistant

Skyline Estates Senior Living
05.2019 - 03.2022
  • Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
  • Maintained clean, safe, and well-organized patient environment.
  • Ensured safe living environment, conducting regular safety checks and promptly addressing any violations.
  • Promoted health and wellness through coordination of workshops and activities that focused on mental, physical, and emotional well-being.
  • Enhanced communication skills by mediating disputes and facilitating discussions between residents.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.

Education

Pioneer Academy
Carson City, NV

Skills

  • Time management
  • Team player
  • Supportive
  • Activity planning
  • Relationship building
  • Documentation and reporting
  • Active listening
  • Effective planning
  • Policy reinforcement
  • Self-confident
  • Professional speaking

Timeline

Resident Assistant

Skyline Estates Senior Living
05.2025 - Current

As-Built Inspector

C and L Industries
12.2024 - 04.2025

Customer Service Representative

Sierra Oxygen Sevices
03.2022 - 11.2024

Resident Assistant

Skyline Estates Senior Living
05.2019 - 03.2022

Pioneer Academy

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