Dedicated student, well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Leasing Professional/Social Media Coordinator
The Wyatt
07.2023 - Current
Facilitated clear communication between residents and management staff, resolving disputes amicably when necessary.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Conducted regular inspections of both interior and exterior of properties for damage.
Responded to requests and scheduled appointments for property showings.
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Developed marketing materials to highlight property features and attract potential renters.
Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
Generated professional networks by engaging in professional, industry and government organizations.
Improved resident retention rates by consistently providing exceptional customer service experiences at every interaction point.
Invited prospects to fill out application upon completion of property tour.
Distributed and followed up on tenant renewal notices.
Sales Associate
Victoria's Secret PINK
06.2023 - 11.2023
Answered customer questions about sizing, accessories, and merchandise care.
Listened to customer needs and desires to identify and recommend optimal products.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Helped customers locate products and checked store system for merchandise at other sites.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
PHARMACY TECHNICIAN
Walgreens Pharmacy
06.2022 - 11.2022
Answered incoming phone calls and addressed questions from customers and healthcare providers
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
Counted and labeled prescriptions with correct item and quantity
Stocked, labeled and inventoried medication to keep accurate records
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Entered and processed patients' prescriptions into internal system
Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Communicated instructions to patients or caregivers about proper use and storage of drugs
Set up and modified patient profiles in IC+ to include current information such as medications and insurance details
Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
Liaised with other pharmacies to eliminate issues related to product expiration.
Education
High School Diploma -
Scott County High School
Georgetown, KY
Associate of Arts, Psychology -
University of Kentucky
Lexington, KY
High School Diploma -
Great Crossing High School
Georgetown, KY
05.2021
Skills
Problem-solving skills
Relationship building
Adapt to diverse groups
Multi-tasking strength
Excellent people skills
Professional demeanor
Client Service
Data Entry
Sales Techniques
Flexible Schedule
Certification
CPR Certified
BLS Certified
CPhT - Certified Pharmacy Technician
Accomplishments
Resolved product issue through consumer testing.
Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.