Summary
Overview
Work History
Education
Skills
References
Timeline
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Kirsy Diaz

Kissimmee,FL

Summary

Results-oriented Sales Associate with a proven ability to drive sales across varying customer traffic. Recognized for exceptional organizational skills and adeptness in resolving customer complaints while efficiently managing stock replenishment. Team-oriented individual known for integrity and effective collaboration with customers and colleagues alike.

Overview

3
3
years of professional experience

Work History

Sales Associate

GNC - General Nutrition Centres
Kissimmee, FL
08.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.

Food and Beverage Attendant

Funspot
Kissimmee, FL
10.2023 - 09.2024
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Ensured that all food items were properly labeled and stored according to safety regulations.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Inspected dishes for cleanliness before serving them to customers.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Followed recipes consistently while preparing foods for guest orders.
  • Maintained a positive attitude towards coworkers and customers at all times.

Host

Cheddars Stratch Kitchen
Kissimmee, FL
11.2021 - 11.2023
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.

Education

Associate of Arts - Sports Medicine

Valencia College
Orlando, FL
05-2026

High School Diploma -

Tohopekaliga High School
Kissimmee, FL
05-2024

Skills

  • Upselling
  • Strategic planning
  • Display setup
  • Problem-solving skills
  • Flexible schedule
  • Client service
  • Teamwork and collaboration
  • Hospitality and accommodation
  • Customer service
  • Friendly and outgoing
  • Excellent communication skills

References

References available upon request.

Timeline

Sales Associate

GNC - General Nutrition Centres
08.2024 - Current

Food and Beverage Attendant

Funspot
10.2023 - 09.2024

Host

Cheddars Stratch Kitchen
11.2021 - 11.2023

Associate of Arts - Sports Medicine

Valencia College

High School Diploma -

Tohopekaliga High School

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Kirsy Diaz