Kirtis Shakespeare
Harwich,MA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
29
29
years of professional experience
Work History
Owner
K & L Professional Cleaning Services
Harwich, MA
03.2024 - Current
- Monitored progress by establishing plans, budgets and measuring results.
- Analyzed industry trends to develop competitive strategies.
- Developed policies and procedures for the organization.
Executive Chef
Mac's Chatham Fish and Lobster
Chatham, MA
01.2017 - 01.2024
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Monitored inventory levels of all food items to ensure adequate supplies are available at all times.
- Focused on customer satisfaction, creating delicious cuisine to impress diners.
- Checked quality of food products to meet high standards.
- Supervised food preparation staff to deliver high-quality results.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Determined schedules and staff requirements necessary to prepare and plate food.
Executive Chef
Pates Restaurant
Chatham, MA
05.2003 - 01.2020
- Tracked sales figures for each dish served in order to identify popular items.
- Created daily specials based on seasonal ingredients and customer feedback.
- Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
- Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
- Trained kitchen workers on culinary techniques.
- Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.
Cook/Clerk/Typist
Jamaica Defence Force
Kingston, Jamaica
07.1995 - 07.2001
- Performed basic administrative duties such as inventory management, ordering supplies.
- Provided administrative support to office staff, including filing and organizing paperwork.
- Filed completed documents on computer hard drive or disk for storage purposes.
- Organized files alphabetically or numerically to maintain a well-structured system of records.
Education
BBA - Accounting
Cape Cod Community College
West Barnstable, MA06-2026
Skills
- Verbal and written communication
- Relationship building
- Strategic planning
- Service quality assurance
- Quality management systems
- Business development
- Small business operations
- Employee development
- Financial management
Timeline
Owner
K & L Professional Cleaning Services
03.2024 - Current
Executive Chef
Mac's Chatham Fish and Lobster
01.2017 - 01.2024
Executive Chef
Pates Restaurant
05.2003 - 01.2020
Cook/Clerk/Typist
Jamaica Defence Force
07.1995 - 07.2001
BBA - Accounting
Cape Cod Community College
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