Kirubadevi Deivasigamani
CELINA,TX
Summary
Over 13+ years of Project Management experience in leading and overseeing complex, cross-functional projects in the development, documentation and delivery of process innovations driving the attainment of business goals. Very strong in the Software Development Life Cycle (SDLC) including Requirements, Design, development, Testing & Implementation (Agile, Waterfall). Excellent skills in Business Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML methodology. Experience in understanding the (BPM) Business Process Flows, Business rules engine, Case Tools and Business Analysis. Partner with our IT Team to provide support, maintenance, plan for future growth and development, and manage the SharePoint environment. Seamlessly integrating existing components in SharePoint (e.g., InfoPath forms, MS Office Applications including Outlook, Excel, and PowerPoint.) Proficient in developing Use Case Model, Use Case Diagrams, System Context Diagrams, BPM. Experience in conducting GAP Analysis, User Acceptance Testing (UAT), SWOT Analysis, Cost Benefit Analysis and ROI analysis. Proven expertise in stakeholder management, team leadership, risk mitigation, and process improvement across diverse industries.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Program Manager
CAP Compliance
03.2024 - Current
- And Responsibility:
- Lead CAP (Corrective Action Plan) meetings focuses on addressing and resolving issues that may arise in areas such as safety, compliance, operations, customer service, and performance
- Coordinate with the Stakeholders with a clear understanding of what the finding is and identifying the root causes of the problem and the contributing factors
- Review and approve the Corrective Action Plan to ensure it aligns with the agency’s overall goals, mission, and regulatory requirements
- Ensure that corrective actions comply with federal, state, and local regulations, and align with industry best practices
- Review safety procedures and protocols to identify weaknesses or areas of improvement
- Conduct audits or evaluations to assess the overall impact of the corrective action plan and report on progress
- Regularly convene cross-departmental review meetings to assess the effectiveness of corrective actions, identify any remaining gaps, and make further improvements
- Ensure that corrective actions address any safety or compliance violations, including adherence to regulatory standards (e.g., safety protocols, inspections, and reporting requirements).
Washington Metropolitan Area Transit Authority, WMATA
06.2020 - Current
Project Manager
06.2020 - 03.2024
- Assists in the development, implementation of policies, standards, and operations of complex transit relation projects
- Organizes, attends, and participates in stakeholder meetings
- Documents and follows up on important actions and decisions from meetings
- Works directly with the transit and business asset owners across the Authority to document the Business Processes and identify the gaps and risks with the business processes
- Evaluates business processes, document requirements, uncovers areas for improvement, and develops and implements solutions
- Leads ongoing reviews of business processes and develops optimization strategies
- Leading ongoing Transit Asset Condition Assessment project, engage with Stakeholders to gather requirements and perform data analysis to determine the assessment criteria based on the asset groups
- Develop framework and methodology document with implementation plan
- Work efficiently with the stakeholders to get approvals for documentation and move the project to closure and make sure all the milestones are met
- Engage with the stakeholders and create process flow diagrams in MS Visio
- Interact with the IT team for any clarifications or address any issues on requirements to enhance Maximo
- Conduct document walkthrough sessions to receive feedback and approval from stakeholders
- Leads the department’s collaboration with WMATA’s asset owners to ensure asset management strategies and responsibilities are reflected in Metro operations and maintenance practices.
Senior Project Coordinator
Hughes Network Systems
Germantown, Maryland
08.2019 - 06.2020
- Analyze new business process change and gather requirements from the user groups and prepared Business Requirement document (BRD) accordingly
- Based on analysis create As-Is and To-be Business process flow diagrams
- Partner with our IT Team to provide support, maintenance, plan for future growth and development, and manage the SharePoint environment
- Direct interaction with Procurement, launch team to streamline the policy guidelines and plans
- Involved in preparing developing system architecture for centralized database
- Assisted in creating defects and managed the requirements to be implemented
- Assisted with user testing of systems, developed and maintained quality procedures and ensured that appropriate documentation was in place
- Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues for the application and the reports developed
- Perform analysis and JAD session elicitation for new business process to be implemented
- Perform GAP analysis on the coding information associated with the application and add new coding information to the existing system.
PMO Co-Ordinator
Discovery Communications
Silver Spring, Maryland
10.2018 - 08.2019
- Implementing optimization techniques to improve the current state of business state
- Analyzed data collected in stores (DTS Package, T-SQL stored-procedures and queries) and provided reports to the commercial team (Excel, VB Script, Macro)
- Wrote and analyzed trending reports, drew extrapolations from findings to/with the project manager and the commercial team (SSRS, Excel, T-SQL, Queries)
- Conducted Peer review for the PA estimates with the committee for approval on Budget for this project
- Drafted Scope Documents and worked with project manager to define the scope of projects based on the PA estimates
- Created Requirements Management Plan (RMP) from the scope document to define high level requirements and schedule JAR/JAD sessions for requirement gathering
- Created Business Requirements Document (BRD) and Document of Understanding (DOU) based on the gathered requirement
- Involved creating analysis and reports using asset management tool MAXIMO.
Business Analyst/Project Coordinator
ZSL LLC
Edison, New Jersey
01.2015 - 10.2018
- Conducting workflow, process diagram and gap analysis to derive requirements for existing systems enhancements
- Decomposing high-level business and user requirements into prioritized functional requirements, specified in an appropriate level of detail suitable for both business and development team
- Performing Daily validation of Business data reports by querying databases and rerun of missing business events before the close of Business Day
- Project coordination and as Business Analyst working as a liaison between clients and the development team
- Supported staging of data to support the daily dashboard process
- Documented and disseminated Risk/Issues Log and Action Items Log
- Produced ad-hoc reporting as required to ensure deliverables and deadlines were met
- Scheduled and facilitated meetings with Core Team Members for issue tracking and planning
IBM INDIA PVT LTD
Bangalore, India
06.2011 - 08.2014
Business Analyst
- 01.2014
PMO coordinator
01.2011 - 01.2012
- Earned star performer award and a promotion within a year due to exemplary work performance
- Accountable for accepting personal responsibility of the Project Timeline, Quality and ensuring costs are budgeted as per the requirement
- Lead business process and workflow mapping/analysis using data capture and modeling technologies, methods and tools
- Analyze business, user and technical requirements for proposed SAS, web-based and system solutions
- Performing a variation of activities from coordinating/executing data mapping/verification, user client acceptance testing, conversion mock testing, issue/problem resolution, implementation, notification & post implementation support
- Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies
- Performed analysis and presented results using SQL, SSIS, MS Access, Excel, and Visual Basic scripts
- Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of software packaging and deployed for all the Clients globally
- Compiling and providing all PM’s with a breakdown of CAPEX and Trade costs associated with their areas.
Education
MBA - Information Systems
Sikkim Manipal University
IndiaBachelor’s - computer application (BCA)
Pondicherry University
IndiaSkills
- Software development life cycle (SDLC) methodologies
- Agile and waterfall frameworks
- Scrum project management
- Microsoft Office Suite and Visio
- SharePoint collaboration tools
- Salesforce CRM expertise
- JIRA and Confluence for project tracking
- ClearQuest and Rational ClearQuest for issue tracking
- Quality Center for test management
- Enterprise audit services knowledge
- Software application testing life cycle
- Content management systems (CMS)
- Asset management systems (AMS)
- Java programming language
- SQL database management
- C programming language
- Configuration management database (CMDB)
- JANUS system proficiency
- Clarity project management software
- Ariba procurement solutions
- Remedy IT service management software
- IMKD data management system
- Maximo asset management software
- SCCM for systems configuration management
- Maxtrax fleet management system
Certification
- PMP
- Scrum Master
- ITIL V3
Technology Summary
SDLC, Agile, Waterfall, Scrum, MS Office (Word, Excel, Power Point, Outlook, Visio, Access), SharePoint, Salesforce, JIRA, Confluence, Clear Quest, Rational Clear Quest, Quality Center, Enterprise Audit Service (EAS), Salesforce, Software Application Testing Life Cycle, Microsoft Office Suite, MS VISIO, JIRA, Salesforce, SharePoint, Content Management system, Asset Management System (Maximo), Java, SQL, C++, CMDB, JANUS, Clarity, Ariba, Remedy, IMKD, Maximo, SCCM, Maxtrax
Timeline
Sr. Program Manager
CAP Compliance
03.2024 - Current
Washington Metropolitan Area Transit Authority, WMATA
06.2020 - Current
Project Manager
06.2020 - 03.2024
Senior Project Coordinator
Hughes Network Systems
08.2019 - 06.2020
PMO Co-Ordinator
Discovery Communications
10.2018 - 08.2019
Business Analyst/Project Coordinator
ZSL LLC
01.2015 - 10.2018
IBM INDIA PVT LTD
06.2011 - 08.2014
PMO coordinator
01.2011 - 01.2012
Business Analyst
- 01.2014
MBA - Information Systems
Sikkim Manipal University
Bachelor’s - computer application (BCA)
Pondicherry University
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