Kirubel Tesera

• Counseled elementary-age children on proper behavior and oversaw sports activities
• Skill used: Interacted, engaged, and worked with children while displaying patience, discipline, and effective communication skills.

• Basic group software application development class
• Skill used or acquired: Led group assignments to create a software application with a purpose using problem-solving skills, in collaboration with my group partners, and developed marketing strategies and pitches to promote software application design ideas to local small business owners.

• Making pizzas, cleaning the store, restocking, helping customers
• Skills used or acquired: I constantly speak and serve customers in a super high-activity environment on a multi-day basis
• Constant use of communication and customer service skill everyday.

• Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Collected room deposits, fees, and payments.

• Cleaning isles, restocking, helping customers
• Skill used or acquired: I assisted customers and was able to function in the high-activity environment of the Halloween season at Party City.

Residential Concierge

• Informed residents when guests, deliveries, and service vendors are in the lobby for access to their apartment.
• Activated fobs, arrange permission to enter (pte), assist with the initiation and follow/-up of service requests.
• Participated in the Move-in/Out process by scheduling elevators loading docks and carts.
• Greeted and Welcomed residents genuinely so returning home is always a pressure.