Kisairis Castillo
Lowell,MA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Childcare Assistant Teacher
Knowledge Beginnings
08.2023 - Current
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
Dietary Aide
Dyouville
06.2022 - 05.2023
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Set up trays and food service carts to deliver food to residents.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Gathered soiled tablecloths and dietary linens and delivered to laundry.
- Served specific meals to patients with special dietary needs.
- Treated patients and team members with dignity and respect.
- Stocked food and other supplies for main kitchen and units.
- Followed dietary procedures in accordance with established policies.
- Reported and documented resident changes in consumption or behaviors.
- Guided individuals in food selection, preparation or menu planning based upon nutritional needs.
- Calculated nutritional requirements to assess adequacy of diet and nutrition support.
- Researched and identified ingredients and nutritional components of foods, diets and menu choices.
- Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
Team Member
Target
05.2021 - 09.2022
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Monitored and supported proper electronic shelf label signage.
- Educated customers on special pricing opportunities and company offerings.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Developed and organized electronic files to maintain customer service-related documents.
- Consulted with customers regarding needs and addressed concerns.
- Relayed customer feedback to cross-functional teams to improve products and services.
Fast Food Crew Member
Burger King
03.2020 - 04.2021
- Kept customer and food preparation areas clean and well-organized.
- Followed company safety standards for food quality and sanitation procedures.
- Served orders to customers at windows, counters and tables.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed opening, closing and shift change tasks by following company guidelines.
- Prepared items according to written or verbal orders, working on several different orders.
- Quickly and efficiently processed payments and made accurate change.
- Worked with teammates and openly invited coaching from management team.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Verified orders and bagged items for easy transport.
- Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
- Assisted management with monthly inventory control and weekly stock ordering.
- Made and served coffee, tea and fountain drinks.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Recorded customer orders and communicated clearly to confirm each order.
- Completed side tasks by restocking condiments and cleaning refrigerators.
Team Member
Parks and Rec
07.2019 - 09.2019
- Watched kids 6-12
- Helped set up games for kids
- Passed out lunches
- Made sure kids were safe and sound and having fun
- Helped with homework
Education
Dental Assisting
Boston Career Institute
Lowell, MACosmetology
Greater Lowell Technical High School
Tyngsboro, MA07.2019
Skills
- Issue Resolution
- Relationship Building
- Food Safety
- Scheduling and Planning
- Cleaning and Sanitizing
- Written and Verbal Communication
- Task Prioritization
- Team Collaboration
- OSHA Compliance
- Time Management
- Table Setting
- Dependable and Cooperative
Timeline
Childcare Assistant Teacher
Knowledge Beginnings
08.2023 - Current
Dietary Aide
Dyouville
06.2022 - 05.2023
Team Member
Target
05.2021 - 09.2022
Fast Food Crew Member
Burger King
03.2020 - 04.2021
Team Member
Parks and Rec
07.2019 - 09.2019
Dental Assisting
Boston Career Institute
Cosmetology
Greater Lowell Technical High School
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