Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kisala Gibbs

Brooklyn,NY

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. successfully providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.


Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.


Overview

3
3
years of professional experience

Work History

Babysitter

Babysiting
06.2022 - 01.2023
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Server

Waitressing
08.2019 - 01.2020
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Increased sales significantly by upselling higher-end products to customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Answered customers' questions, recommended items, and recorded order information.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Inspected dishes and utensils for cleanliness.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

No Degree - Film

Brooklyn College of The City University of New York
Brooklyn, NY

High School Diploma -

Fiorello H Laguardia High School
New York, NY
05.2019

Skills

  • Housekeeping and Cleaning
  • Child Development
  • Meal Preparation
  • Computer Use
  • Exceptional customer service
  • Memory retention
  • Food handling
  • Order Accuracy
  • Safe Food Handling
  • Warm and Friendly

Languages

English
Native or Bilingual
Japanese
Native or Bilingual

Timeline

Babysitter

Babysiting
06.2022 - 01.2023

Server

Waitressing
08.2019 - 01.2020

No Degree - Film

Brooklyn College of The City University of New York

High School Diploma -

Fiorello H Laguardia High School

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Kisala Gibbs