Summary
Overview
Work History
Education
Skills
references available
Timeline
Generic

KISHA BEASLEY

SAVANNAH,GEORGIA

Summary

Reliable and ready to take on challenges in a position using problem-solving and task prioritization skills to make customers/clients happy with my work.

Overview

6
6
years of professional experience

Work History

Deli Customer Service Clerk

PUBLIX
11.2022 - 01.2024
  • Enhanced customer satisfaction by providing efficient and courteous deli service.
  • Ensured a clean and safe work environment, complying with health and safety regulations.
  • Assisted in training new employees, sharing best practices for excellent customer service.
  • Prepared custom orders accurately, meeting customers'' specific needs and preferences.
  • Promoted a positive shopping experience with superior communication skills and friendly demeanor.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Warehouse Clerk/Customer Service

INTERNATIONAL PAPER
09.2021 - 11.2022
  • Answer phones and resolve customers' issues and complaints
  • Manage customers' calls efficiently in a fast pace environment
  • Handle up to 50 calls on a day to day basis
  • Enrolled/ Update clients into their benefit choices.
  • Increased warehouse efficiency by implementing an organized filing system for accurate recordkeeping.
  • Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
  • Enhanced workplace safety, conducting regular inspections and addressing potential hazards promptly.
  • Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
  • Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
  • Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
  • Checked packages and merchandise for damage and notified vendors.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Warehouse Associate Verifier

LIFE EXTENSION LLC
10.2019 - 06.2021
  • Enforced proper PPE use and verified availability for all line members
  • Supervised production process and verified compliance with all company requirement
  • Maintained customer satisfaction by addressing customers' needs
  • Supervise the production process by scanning orders going out of the facility
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.

Quality Control Lead Inspector

HELLOFRESH
10.2017 - 03.2019
  • We have upheld high standards of quality control by regular testing and calibrating equipment
  • Observe all safety protocols and implement precautionary procedures to correct problems
  • Enforced proper PPE use for the facility
  • Maintained proper expiration dates on all products and returned the damaged goods.
  • Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
  • Maintained a high level of accuracy in documentation, ensuring proper record-keeping for all inspected items.
  • Utilized quality control software to track and analyze product data.
  • Provided feedback to production team regarding product quality.
  • Updated quality control records and reports.

Education

MEDICAL OFFICE ASSISTANT - Medical Assisting

Drake School of Business
Elizabeth, NJ
04.2009

MOS / OFFICE ASSISTANT - Medical

Sawyer School of Business
Elizabeth, NJ
09.1990

Skills

  • Shipping Documentation
  • Shipping and Receiving
  • Time Management
  • Warehouse Organization
  • Shipment Verification
  • Heavy Lifting
  • Packaging and Labeling
  • Prioritization
  • Shipping
  • Log Updates
  • Problem-solving
  • Quality control
  • Customer service
  • Computer literacy
  • Teamwork and collaboration
  • Record keeping
  • Inspection and Quality Control
  • Shipment Tracking
  • Inventory Software
  • Logistics Coordination

references available

True

Timeline

Deli Customer Service Clerk

PUBLIX
11.2022 - 01.2024

Warehouse Clerk/Customer Service

INTERNATIONAL PAPER
09.2021 - 11.2022

Warehouse Associate Verifier

LIFE EXTENSION LLC
10.2019 - 06.2021

Quality Control Lead Inspector

HELLOFRESH
10.2017 - 03.2019

MEDICAL OFFICE ASSISTANT - Medical Assisting

Drake School of Business

MOS / OFFICE ASSISTANT - Medical

Sawyer School of Business

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