Kisha Clark
Detroit,MI
Summary
Detail-oriented team player with strong organizational skills. Proven ability to effectively manage multiple projects simultaneously while maintaining a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Budtender Supervisor
Nirvana Center Centerline
07.2022 - Current
- Greet and interact with customers on retail sales floor
- Provide customers accurate sales information (e.g., cannabis product features, pricing discounts, special offers, after-sales services, etc.)
- Answer customers' questions about specific products
- Cross-sell cannabis products and accessories
- Complete cannabis sale transactions that meet state regulations
- Ensure product shelves and displays are fully stocked
- Provide customer feedback to store Management
- Stay up to date with new cannabis products/services and industry standards.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
Facilities Supervisor
McCann Worldgroup
07.2018 - Current
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Organized international and domestic travel arrangements for up to 10 staff members, including all transportation and hotel stays
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Office Services Specialist
KPMG Professional Services
05.2017 - 07.2018
- Managed stock of office supplies to report shortages to management, including paper clips, stationery and printer paper
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests
- Distributed incoming mail from shipments, couriers and postal delivery to eight departments within organization
- Operated UPS and USPS postage equipment to register weight of packages, automatically open letters and apply meter postage on outgoing mail
- Ordered and distributed office supplies while adhering to fixed office budget
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Office Services Coordinator
Deloite
01.2007 - 05.2014
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests
- Provided administrative support for diverse business requirements
- Maintained monthly, weekly and daily reports of all transactions, using Excel and PowerPoint
- Upheld strong vendor relations and sourced new vendors for specific needs
- Set up meetings, arranged travel and prepared materials
- Coordinated equipment, supplies and schedules for office functions.
Education
Business of Cannabis Certificate -
Northern Michigan University
Marquette, MI05.2025
No Degree: Pre Mortuary Science -
Ferris State University
Big Rapids, MI05.1995
High School Diploma -
Pontiac Northern High School
06.1994
Skills
- Planning and scheduling
- Service contracts management
- Cost-reduction methods
- Operational improvement
- Problem resolution
- MS Office
- Meeting services
- Calendar Management
- Maintaining Office Supplies
- Supply Management
- Event preparation
- Mail handling
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Timeline
Budtender Supervisor
Nirvana Center Centerline
07.2022 - Current
Facilities Supervisor
McCann Worldgroup
07.2018 - Current
Office Services Specialist
KPMG Professional Services
05.2017 - 07.2018
Office Services Coordinator
Deloite
01.2007 - 05.2014
Business of Cannabis Certificate -
Northern Michigan University
No Degree: Pre Mortuary Science -
Ferris State University
High School Diploma -
Pontiac Northern High School
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