Kisha Doebler
Memphis,TN
Summary
Dynamic Registered Nurse with a robust history at Elevance Health, showcasing exceptional leadership and analytical skills. Excelled in coordinating comprehensive care plans, significantly enhancing patient outcomes. Renowned for fostering strong relationships and providing unparalleled emotional support, demonstrating a quick learning ability and adaptability in both structured and unstructured environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Nurse (Care Coordinator)
Elevance Health
01.2022 - Current
- Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination, and management of members' needs, including physical health, behavioral health, social services, and long-term services and supports.
- Identifies members for high-risk complications and coordinates care in conjunction with the member and the health care team.
- Manages members with chronic illnesses, co-morbidities, and/or disabilities to ensure cost-effective and efficient utilization of health benefits.
- Obtain a thorough and accurate member history to develop an individual care plan.
- Establishes short- and long-term goals in collaboration with the member, caregivers, family, natural supports, and physicians; identifies members who would benefit from an alternative level of care or other waiver programs.
- The RN has overall responsibility to develop the care plan for services for the members, and ensure the members' access to those services.
- May assist with the implementation of member care plans by facilitating authorizations/referrals for the utilization of services, as appropriate, within the benefits structure or through extra-contractual arrangements, as permissible.
- Interfaces with medical directors, physician advisors, and/or interdisciplinary teams on the development of care management treatment plans.
- May also assist in problem-solving with providers, claims, or service issues.
- Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals, other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis.
Registered Nurse (Case Manager)
Blue Cross BlueShield of Tennessee
01.2020 - 01.2022
- Assess new patients.
- Update and revise patient health care plans as needed.
- Educate patients and families about health care plans and options.
- Accurately document and submit medical records.
- Demonstrate knowledge in medical care, such as diagnostic procedures, medication, symptoms, and other treatment-related therapies.
- Provide emotional support to patients and families.
- Evaluate and determine the needs of patients.
- Review the results from medical tests.
- Implement physician orders and other nursing procedures.
- Create an environment for open communication.
- Patient discharge planning.
Registered Nurse (Case Manager/Clinical Coordinator)
United Health Group
01.2019 - 01.2020
- Assess new patients
- Update and revise patient health care plans as needed
- Educate patients and families about health care plans and options
- Make clinical decisions for routine patient care
- Accurately document and submit medical records
- Demonstrate knowledge in medical care, such as diagnostic procedures, medication, symptoms, and other treatment-related therapies
- Provide emotional support to patients and families
- Evaluate and determine needs of patients
- Review results from medical tests
- Implement physician orders and other nursing procedures
- Create an environment for open communication
Registered Nurse (On-Call RN/Case Manager/Admissions RN)
Crossroads Hospice & Palliative Care
01.2018 - 01.2019
- Attention to the psychological, spiritual, physical, and social aspects of care as related to the patient’s quality of life
- Skill in using resources found within the home or other residential site to provide end-of-life nursing care
- Ability to provide stress relief for dying patients and their families
- Skill in relieving multiple physical symptoms such as pain, dyspnea, fatigue, anorexia, and delirium
- Skill in helping patients deal with emotional symptoms such as depression, anxiety, and fear associated with facing impending death
- Collaboration with other members of the interdisciplinary team to help relieve patient suffering
Registered Nurse (Staff Nurse)
Consolidated Medical Staffing
Memphis, TN
05.2015 - 06.2018
- Consults and coordinates with health care team members to assess, plan, implement and evaluate patient care plans
- Prepares and administers (orally, subcutaneously, through an IV) and records prescribed medications
- Reports adverse reactions to medications or treatments in accordance with the policy regarding the administration of medications by a licensed registered nurse
- Records patients’ medical information and vital signs
- Assesses the patients’ ability to do routine daily tasks
- Assists patients with such basic needs as dressing, eating, and bathing, and encourages patients to do things for themselves to retain feelings of independence and self-esteem
- Recognizes and manages geriatric syndromes common to older adults, including cardiovascular, respiratory, gastrointestinal, urinary, hematological, musculoskeletal, endocrine, neurological, psychiatric/psychosocial, integumentary, sensory and pain problems
- Prepares equipment and aids physician during examination and treatment of patient
- Facilitates older adults’ active participation in all aspects of their own health care
- Involves, educates, and when appropriate, supervises family/significant others in implementing best practices for older adults
- Promotes the desirability of quality end-of-life care for older adults
- Records all care information concisely, accurately, and completely, in a timely manner, in the appropriate format and on the appropriate forms
- Performs other position-related duties as assigned, depending on assignment setting
Registered Nurse (Staff Nurse)
Grace Healthcare of Cordova
01.2015 - 01.2018
- Consults and coordinates with health care team members to assess, plan, implement and evaluate patient care plans
- Prepares and administers (orally, subcutaneously, through an IV) and records prescribed medications
- Reports adverse reactions to medications or treatments in accordance with the policy regarding the administration of medications by a licensed registered nurse
- Records patients’ medical information and vital signs
- Assesses the patients’ ability to do routine daily tasks
- Assists patients with such basic needs as dressing, eating, and bathing, and encourages patients to do things for themselves to retain feelings of independence and self-esteem
- Recognizes and manages geriatric syndromes common to older adults, including cardiovascular, respiratory, gastrointestinal, urinary, hematological, musculoskeletal, endocrine, neurological, psychiatric/psychosocial, integumentary, sensory and pain problems
- Prepares equipment and aids physician during examination and treatment of patient
- Facilitates older adults’ active participation in all aspects of their own health care
- Involves, educates, and when appropriate, supervises family/significant others in implementing best practices for older adults
- Promotes the desirability of quality end-of-life care for older adults
- Records all care information concisely, accurately, and completely, in a timely manner, in the appropriate format and on the appropriate forms
- Performs other position-related duties as assigned, depending on assignment setting
Registered Nurse (Home Health)
At Home Health
01.2014 - 01.2015
- Assess and chart observations of the patient's condition at each visit
- Complete evaluation tasks, including reviewing medication and vital signs
- Administer Physician-prescribed medication
- Dress or redress wounds and assess the healing progress
- Provide education to patients and families on proper home health care procedures and strategies
- Coordinate with physicians, physical therapists, occupational therapists and other individuals in the patient's care plan
- Keep the patient comfortable through palliative care
- Recommend tools or devices that may improve the quality of life for the patient
Registered Nurse (Psychiatric Mental Health/Substance Abuse)
Memphis Mental Health Institute
01.2013 - 01.2014
- Conducts intake assessments through interviews with patients and relatives to gather case history
- Plans and provides nursing care for patients
- Makes nursing diagnosis of the medical and emotional status of patients and recommends treatment options
- Consults with psychiatrists and other behavioral health staff in designing appropriate treatment plans for clients
- Administers and notes reactions to psychotropic drugs and other medications
- Arranges further medical attention when necessary
- Assists the client in understanding the nature of emotional disturbances and accepting the need for treatment
- Assists in maintaining a safe and secure environment for staff and patients
- Test for vital signs of pain and ensures treatments of pain
- Documents all patient information on medical charts and follows physician’s written orders
- Maintains patient confidentiality
- Maintains accurate records and documentation of patient treatments, immunizations and laboratory results according to standard medical recordkeeping
- Performs administrative assignments such as filing, answering phones, typing, and completing progress notes in the computer system
Registered Nurse/Staff Nurse
Baptist Memorial Healthcare Corporation
01.2011 - 01.2013
- Consults and coordinates with health care team members to assess, plan, implement and evaluate patient care plans
- Prepares and administers (orally, subcutaneously, through an IV) and records prescribed medications
- Reports adverse reactions to medications or treatments in accordance with the policy regarding the administration of medications by a licensed registered nurse
- Educates patients on surgical procedures
- Records patients’ medical information and vital signs
- Monitors and adjusts specialized equipment used on patients, and interprets and records electronic displays
- Initiates corrective action whenever the patient displays adverse symptomatology
- Provides bedside care for a wide variety of medical patients, including pre- and post-surgery patients
- Initiates patient education plan, as prescribed by physician
- Teaches patients and significant others how to manage their illness/injury, by explaining: post-treatment home care needs
- Changes dressings, inserts catheters, starts IVs
- Prepares equipment and aids physician during examination and treatment of patient
- Responds to life-saving situations based upon nursing standards and protocol
- Participates in discharge planning
- Utilizes time management skills
- Records all care information concisely, accurately and completely, in a timely manner, in the appropriate format and on the appropriate forms
- Performs other position-related duties as assigned, depending on assignment setting
Education
Master of Science - Nursing (Psychiatric Mental Health Nurse Practitioner/PMHNP)
Walden University
Minneapolis, MN05-2024
Bachelor of Science - Nursing
Baptist College of Health Sciences
Memphis, TN12-2011
General Studies -
Southwest Tennessee Community College
07-2007
Skills
- Leadership
- Problem Solving
- Responsibility
- Teamwork
- Organizing
- Planning
- Management
- Strong organizational skills
- Administrative skills
- Analytical skills
- Relationship building
- Confidentiality
- Emotional support
- Ability to maintain concentration
- Stress management
- Mentally strong
- Promoting standards
- Quick learner
- Motivated
- Ability to work in structured environments
- Ability to work in unstructured environments
- Self-monitoring
Hobbies and Interests
- Board game
- Bowling
- Couponing
Certification
Advanced Practice Registered Nurse, Tennessee Board of Nursing, Issued Aug 2024
Psychiatric-Mental Health Nurse Practitioner (Across the Lifespan) Certification (PMHNP-BC™)Psychiatric-Mental Health Nurse Practitioner (Across the Lifespan) Certification (PMHNP-BC™) American Nurses Credentialing CenterAmerican Nurses Credentialing CenterIssued Aug 2024
Affiliations
American Association of Nurse Practitioners® (AANP)American Association of Nurse Practitioners® (AANP)
Career Starter Member · Dec 2024 - Present
American Psychiatric Nurses AssociationAmerican Psychiatric Nurses Association
Regular Member · Nov 2024 - Present
Timeline
Registered Nurse (Care Coordinator)
Elevance Health
01.2022 - Current
Registered Nurse (Case Manager)
Blue Cross BlueShield of Tennessee
01.2020 - 01.2022
Registered Nurse (Case Manager/Clinical Coordinator)
United Health Group
01.2019 - 01.2020
Registered Nurse (On-Call RN/Case Manager/Admissions RN)
Crossroads Hospice & Palliative Care
01.2018 - 01.2019
Registered Nurse (Staff Nurse)
Consolidated Medical Staffing
05.2015 - 06.2018
Registered Nurse (Staff Nurse)
Grace Healthcare of Cordova
01.2015 - 01.2018
Registered Nurse (Home Health)
At Home Health
01.2014 - 01.2015
Registered Nurse (Psychiatric Mental Health/Substance Abuse)
Memphis Mental Health Institute
01.2013 - 01.2014
Registered Nurse/Staff Nurse
Baptist Memorial Healthcare Corporation
01.2011 - 01.2013
Master of Science - Nursing (Psychiatric Mental Health Nurse Practitioner/PMHNP)
Walden University
Bachelor of Science - Nursing
Baptist College of Health Sciences
General Studies -
Southwest Tennessee Community College
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