Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Kisha Erickson

Center,ND

Summary

Dynamic and results-driven professional with a strong background in customer service and team collaboration, honed at Parkland. Proven ability to enhance shopping experiences and drive sales through effective communication and problem-solving skills. First aid and CPR certified, committed to fostering safe and nurturing environments for children and families.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales Associate

Parkland
10.2023 - 09.2025
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
  • Maintained knowledge of current promotions and sales to effectively inform customers and drive purchases.
  • Collaborated with team members to restock shelves and organize merchandise, improving store presentation.

Closing Supervisor

Wee Folk Childcare
01.2023 - 10.2024
  • Supervised closing procedures to ensure accuracy and compliance with company standards.
  • Trained team members on effective closing techniques and operational protocols.
  • Managed ratios of rooms while manning the desk with incoming and outgoing students.
  • Developed schedules for staffing during peak closing hours to optimize efficiency.
  • Kept adequate communication between staff and management.
  • Made sure staff was getting out on time while maintaining ratios.
  • Trained new employees on closing duties, ensuring consistency and adherence to company standards.
  • Reduced employee turnover rates by fostering a supportive work environment that encouraged personal growth and development.

Daycare Teacher

First Steps Learning Center
09.2022 - 01.2023
  • Developed and implemented engaging lesson plans tailored to diverse learning styles.
  • Facilitated age-appropriate activities that promoted cognitive, emotional, and physical development.
  • Fostered a positive classroom environment through effective behavior management techniques.
  • Collaborated with parents to communicate child progress and address developmental concerns.

Daycare Provider

Self-employeed
07.2009 - 08.2022
  • Developed and implemented daily educational activities tailored to individual children's needs.
  • Fostered a safe and nurturing environment, ensuring children's well-being and comfort.
  • Communicated effectively with parents regarding child development and progress updates.
  • Managed scheduling and logistics for multiple children, optimizing daily routines efficiently.
  • Monitored developmental milestones, providing feedback to parents on growth areas and achievements.
  • Provided a welcoming atmosphere where families felt comfortable entrusting their child's care.
  • Continually assessed learning materials, toys, and equipment to ensure their safety and effectiveness for child development.
  • Collaborated with parents to discuss their child''s progress and share feedback on developmental milestones.
  • Organized engaging field trips and group outings to enhance hands-on learning experiences outside the home environment.

Education

High School Diploma -

Marshfield High School
Coos Bay, OR
06-2001

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Health and safety
  • Infant care
  • Care planning
  • Activities planning
  • Parent communication
  • First aid and CPR certified
  • Staff monitoring

Certification

CPR and First Aid certified

SIDS Certified

Mandated Reporter certified

Food Handler certified

Timeline

Sales Associate

Parkland
10.2023 - 09.2025

Closing Supervisor

Wee Folk Childcare
01.2023 - 10.2024

Daycare Teacher

First Steps Learning Center
09.2022 - 01.2023

Daycare Provider

Self-employeed
07.2009 - 08.2022

High School Diploma -

Marshfield High School