Kisha Spencer
Washington,DC
Summary
My goals are to maintain a profession that will allow me to use the education and experience that I have acquired from several years of working in an administrative and law enforcement field. High-performing professional with integrity and leadership skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.
Overview
21
21
years of professional experience
Work History
Vehicle Inspection Officer
Department of For Hire Vehicles
Washington DC
04.2006 - 12.2020
- Enforce DC Code Title 31 to For Hire Vehicles that operate in Washington DC
- Issue citation to Companies and Drivers who are not in compliance with Title 31
- Attend adjudication hearings for citation that have been issued
- Educate drivers and companies on regulations and laws that will help them to stay in compliance with DC Title 31 regulations.
Parking / Traffic Officer
Department of Public Works
Washington DC
07.2003 - 04.2006
- Enforce Title 18 regulations and codes on vehicles that are illegally parked in Wash DC
- Issue citations on vehicles
- Attend adjudication hearings for citations that were issued on vehicles
- Monitor the flow of traffic in downtown Wash DC
- Direct Traffic during peak hours.
Insurance Biller Assistant
Children's National Medical Center
Washington, DC
02.2000 - 07.2003
- Managed follow up on unpaid or rejected claims; contacted insurers as necessary for resolution.
- Attended relevant training courses as required by management or regulatory bodies.
- Provided customer service support regarding insurance coverage questions or concerns.
- Adhered to HIPAA guidelines regarding confidentiality of patient data at all times.
- Submitted electronic claims as well as paper claim forms via mail or fax according to regulations.
- Collaborated with medical staff to ensure accurate coding of services rendered to patients.
- Maintained detailed records of all transactions related to insurance billing activities.
- Generated reports detailing account activity such as claim submissions, denials.
- Verified accuracy of patient data including demographics, payer information, and coding.
- Collaborated with fellow team members to manage large volume of claims.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
Education
Diploma / Certificate - Business Medical
Margaret Murray Washington Career High School
Washington, DC06.1996
Skills
- Investigation leadership
- Emergency Response Coordination
- Court appearances
- Evidence storage
- Search and seizure
- Work Coordination
- Parking assistance
- Violations handling
- Vehicle patrolling
- Policy Enforcement
- Meter inspections
- Law Enforcement Coordination
- Computer Skills
- Traffic Control
- Written Communication
- Team building
- Teamwork and Collaboration
- Active Listening
- HIPAA Compliance
- Insurance Verification
- Exceptional recordkeeping abilities
- Outstanding clerical abilities
- Document Review
- Data Coding
- Insurance Claim Forms Review
- Customer Service
- Data Entry
- Insurance Coverage Verification
- Medical Terminology
- Paperwork Processing
References
Available upon Request
Timeline
Vehicle Inspection Officer
Department of For Hire Vehicles
04.2006 - 12.2020
Parking / Traffic Officer
Department of Public Works
07.2003 - 04.2006
Insurance Biller Assistant
Children's National Medical Center
02.2000 - 07.2003
Diploma / Certificate - Business Medical
Margaret Murray Washington Career High School
Similar Profiles
Michael ButlerMichael Butler
Dispatcher/Supervisor/Fleet at Department of For Hire-VehiclesDispatcher/Supervisor/Fleet at Department of For Hire-Vehicles
HAMAYUN KHANHAMAYUN KHAN
Washington D.C Cab Driver at Department of For-Hire Vehicles (DFHV)Washington D.C Cab Driver at Department of For-Hire Vehicles (DFHV)
Latrice PopeLatrice Pope
Motor Vehicle Field Representative at Department of Motor VehiclesMotor Vehicle Field Representative at Department of Motor Vehicles
Sabrina JacobsSabrina Jacobs
General Utility Worker at Aramark Food and BeverageGeneral Utility Worker at Aramark Food and Beverage
Blair LalorBlair Lalor
Administrative Assistant at Palm Beach Soccer AcademyAdministrative Assistant at Palm Beach Soccer Academy