KISHA WERTZ
Newberry,SC
Summary
Compassionate and patient caregiver with experience in private elderly care. Have provided comprehensive support for personal health needs, household maintenance, appointment scheduling, and social interaction. Exceptional skills in communication, time management, and organization combined with profound respect for the elderly make for impactful caregiving that improves quality of life. Recognized for creating calm, safe environments while facilitating healthy living practices to enhance client longevity. I have experience conducting interviews, typing reports, and making decisions on case approvals. My skills include attention attention to detail, communication and decision-making In a fast-paced environment.
Experience with providing compassionate care and support to individuals with diverse needs. Utilizes effective communication and problem-solving skills to enhance patient well-being. Track record of building trusting relationships and adapting to change care requirements.
Overview
34
34
years of professional experience
Work History
Private Elderly Caregiver
Self-employed
NEWBERRY , SC
01.2011 - Current
- Provided daily personal care for elderly clients in self-employed private homes.
- Assisted bathing, dressing, grooming, and toileting with respectful, patient support.
- Prepared meals and monitored nutrition for changing dietary needs.
- Administered medications and followed care schedules with careful attention.
- Monitored vital signs and reported health changes to family members.
- Assisted elderly clients with daily living activities such as bathing, dressing, grooming and toileting.
- Assessed changes in physical or mental condition of elderly clients and reported any concerns to supervisor immediately.
- Transported elderly clients to medical appointments, errands and social events in a safe manner.
- Monitored vital signs such as temperature, pulse rate and respiration of elderly clients.
- Implemented infection control protocols while providing personal hygiene care services.
- Instructed family members on how to provide bedside care.
- Contributed to case reviews of client status and progress.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Case Manager
Department of Human Services
Newberry, SC
03.2008 - 05.2026
- Managed human services cases for Department of Human Services clients.
- Evaluated client situations to recommend appropriate services and support options.
- Conducted thorough assessments to identify client needs and available resources.
- Facilitated regular meetings to ensure effective communication among team members.
- Assessed client needs and documented service plans.
- Coordinated benefits, referrals, and support services.
- Maintained accurate records in client information systems.
- Reviewed case files for compliance with policy requirements.
- Communicated with clients, families, and community providers.
- Explained program rules and eligibility requirements to clients.
- Monitored case status and updated service coordination notes.
Administrative Assistant
Employment Security Commission
Columbia, SC
02.2004 - 03.2008
- Managed applicant correspondence for Employment Security Commission offices.
- Prepared letters, reports, and office documents using Microsoft Office.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming calls and directed callers to appropriate department or employee.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Assistant Director
TRIANGLE DAY CARE
Newberry, SC
11.1992 - 02.2006
- Supported TRIANGLE DAY CARE daily operations and staff coordination
- Supervised classroom schedules and teacher assignments
- Managed parent communication and family concerns
- Monitored licensing compliance and safety procedures
- Reviewed enrollment records and attendance files
- Assisted with curriculum planning and classroom support
- Coordinated supplies, meals, and facility needs
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Provided guidance to departmental staff in resolving customer complaints.
- Conducted training sessions on new processes or products for internal staff members.
- Negotiated contracts with vendors for services rendered or products purchased.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Evaluated existing systems and processes in order to recommend improvements.
- Assigned work and monitored performance of project personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Arts - Early Childhood Care And Education
Piedmont Technical College
Greenwood, SC03-1996
High School Diploma -
NEWBERRY HIGH SCHOOL
NEWBERRY07-1992
Skills
- Medication administration
- Family communication
- Medication management
- Housekeeping duties
- Customer service
- Case management experience
- Personal hygiene management
- Behavioral management
- Stress management
- Diabetes care
- Housekeeping
- Basic mathematics
- Transfer assistance
- Basic housekeeping
- Emotional companionship
- Friendly and outgoing
- Personal care assistance
- Meal planning
- Infection control
- Care coordination
Timeline
Private Elderly Caregiver
Self-employed
01.2011 - Current
Case Manager
Department of Human Services
03.2008 - 05.2026
Administrative Assistant
Employment Security Commission
02.2004 - 03.2008
Assistant Director
TRIANGLE DAY CARE
11.1992 - 02.2006
Associate of Arts - Early Childhood Care And Education
Piedmont Technical College
High School Diploma -
NEWBERRY HIGH SCHOOL