Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kishan Mainali

Euless,TX

Summary

Dedicated and results-driven professional with over 3 years of experience in Amazon warehouse operations. Currently excelling as a Process Assistant, demonstrating strong leadership, a passion for process optimization, problem-solving, and collaboration. Committed to upholding the highest standards of safety, quality, and efficiency.

Overview

12
12
years of professional experience

Work History

Process Assistant

Amazon - RBD5 / Sort Center - Sortation
02.2024 - Current
  • Operational Oversight: Assisted in managing daily sortation operations, ensuring packages were processed efficiently and accurately to meet strict delivery timelines.
  • Team Leadership: Provided guidance and support to a team of associates, fostering a collaborative environment that promoted high performance and productivity.
  • Performance Monitoring: Monitored key performance indicators (KPIs) and operational metrics, identifying areas for improvement and implementing effective solutions to enhance sorting efficiency.
  • Safety Compliance: Ensured adherence to safety regulations and protocols, conducting regular safety audits and promoting a culture of safety awareness among all team members.
  • Process Improvement: Collaborated with management to identify inefficiencies in sorting processes and contributed to the development of best practices that streamlined operations.
  • Problem-Solving: Proactively addressed sorting challenges, utilizing critical thinking to troubleshoot issues and minimize operational disruptions.
  • Technology Utilization: Leveraged Amazon’s sorting technology and software systems to track package flow and ensure accurate sortation of packages.

Process Assistant

Amazon - DFW8 / Sort Center - Sortation
11.2023 - 01.2024
  • Supported the transition and closure of the site, ensuring minimal operational disruption
  • Maintained safety standards during the transition process.

Process Assistant

Amazon - DXC5 / AMZL - Delivery Station
12.2022 - 10.2023
  • Oversaw Daily Operations: Managed daily workflow and performance metrics to ensure on-time delivery and efficient operations within the delivery station.
  • Collaborated with Teams: Worked closely with drivers, warehouse associates, and management to facilitate seamless communication and coordination, enhancing overall operational efficiency.
  • Monitored Key Performance Indicators (KPIs): Analyzed performance data to identify trends and areas for improvement, contributing to process enhancements and increasing delivery accuracy.
  • Implemented Safety Protocols: Enforced health and safety regulations, ensuring compliance and promoting a safe working environment for all associates.
  • Problem-Solved Operational Challenges: Identified and addressed logistical issues promptly, developing solutions that minimized delays and improved service quality.
  • Utilized Technology: Leveraged Amazon’s proprietary systems and tools to track package flow, monitor delivery statuses, and optimize routing processes.

Multi-Store Manager

SBC Liquors
11.2018 - 10.2020


  • Maintained a high level of product knowledge across various categories to effectively guide staff members in assisting customers.
  • Achieved consistent sales growth across multiple locations through proactive team leadership and effective marketing initiatives.
  • Established strong vendor relationships, negotiating favorable terms for product procurement and delivery schedules.

Web Developer

Young Minds Creation
01.2013 - 01.2016
  • Developed web applications with a strong focus on user experience, security, and performance
  • Gained foundational cloud computing experience through application deployment and management.

Education

Master's in Computer Science -

Northwestern Polytechnic University
Fremont, CA
05.2018

Skills

  • Leadership & Communication
  • Process Improvement & Problem-Solving
  • Health and Safety Compliance
  • Performance Monitoring
  • Data Analysis and Reporting
  • Organizational Skills
  • Assignment Delegation
  • Collaboration and Teamwork
  • Adaptability

References

Available upon request.

Timeline

Process Assistant

Amazon - RBD5 / Sort Center - Sortation
02.2024 - Current

Process Assistant

Amazon - DFW8 / Sort Center - Sortation
11.2023 - 01.2024

Process Assistant

Amazon - DXC5 / AMZL - Delivery Station
12.2022 - 10.2023

Multi-Store Manager

SBC Liquors
11.2018 - 10.2020

Web Developer

Young Minds Creation
01.2013 - 01.2016

Master's in Computer Science -

Northwestern Polytechnic University

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Kishan Mainali