Kishawn Battle
Lynwood,CA
Summary
Results-driven professional with extensive experience in evaluating program performance, implementing process improvements, and collaborating with stakeholders to achieve desired outcomes. Well-versed in devising and implementing project enhancement strategies, facilitating workforce planning, executing resource management, and driving process improvements. Exceptional at leading high-performing teams, coordinating with cross-functional departments, organizing staff training and coaching, and establishing key performance metrics. Skilled in performing administrative operations, acquiring data from various sources, forecasting potential requirements, assessing and resolving complex issues, and preparing detailed reports. A refined communicator who conducts periodic management surveys and recommends optimal solutions to project and program issues.
Overview
9
9
years of professional experience
Work History
Merchandising Execution Associate
The Home Depot
12.2021 - Current
- Supervisor Name: Kristina Bonilla
- Hours Per Week: 40 hours
- Subject matter expert for Front end MET specialty services including convenience, gift card center, self-checkout & Pro desk end cap merchandising
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Utilize planograms accurately to maintain an organized retail environment that facilitated efficient workflow processes for team members.
- Administer pricing adjustments, product rotations, and special initiatives to enhance product presentation and satisfy supplier demands
- collaboration with head cashiers and department supervisors during sales floor product resets
- Receiving, processing and stocking front end product shipments
- Maintain strong vendor relationships, ensuring timely delivery of products and streamlined inventory management.
- Monitor inventory changes and ordered replenishments for stock to support customer demand.
- Report potential conflicts or issues to maximize sales and reduce shrink.
- implementation of training to merchandising and front end associates on specialty services standard operation procedures
IT Technician II (Contractor)
Abbtech Inc. Internal Revenue Service
03.2021 - 12.2021
- Supervisor Name: Lisa Smithson
- Hours Per Week: 40 hours
- Southwest Regional SEC coordinator for the Separating Employee Clearance group
- Produce, research, request, and link data from other sources in coordination with separating employee and manager to facilitate the return of all government-issued equipment
- Examine requests from employees for accuracy and create service tickets for IT equipment retrieval
- Receive pertinent information in organizational mailbox folder communications and send out emails for pre-coordination
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Complete detailed reporting on work activities, providing management with insights into IT SEC operations and opportunities for improvement.
- update ticket information in organizational databases for accurate tacking of asset return, inventory, and disposal
- Update all SOP ticket request tasks and close tickets when completed
- Collaborate with onsite personnel to locate assets
Product Supervisor
Converse Inc.
09.2018 - 07.2020
- Supervisor Name: Hyddin Castellon
- 8-month detail as store manager, including KPI, budget, and business trend analysis, inventory management, cultivating vendor relationships, execution of initiative changes, human resource management through interactive work environments and encouraging productivity
- subject matter expert for product and logistics
- point of contact for logistical tasks, including shipping, receiving, store organization, supply ordering, facilities maintenance, and supervising store vendors
- Arrange and execute product floor sets to HQ guidelines and product availability
- analysis of store KPIs to exceed prior fiscal year revenue and conversion rate goals
- Streamline yearly inventory processes for increased efficiency and accuracy.
- Manage vendors, while negotiating new contracts, managing costs, and guaranteeing service delivery
- Ensure product availability and coordinate with distribution center for accurate on hand levels and adjust inventory as needed
- Mentor and guide store team on up-to-date product presentation guidelines
- Promote customer service goals through brand management updates and coaching for excellence
- Develop and implement customer service policies to enhance satisfaction.
- Verify Daily, weekly and quarterly marketing initiatives and brief sales associates on new promotions
- Proactively identify potential risks in the supply chain, implementing mitigation plans accordingly.
- Balance tills and replenish funds for cash transactions, conducting hourly register audits for accuracy
- End of day procedures including closing registers, balancing tills, submitting end of shift reports and deposits, auditing safe and ordering replenishment funds
Product Flow and Logistics Lead
Nike Inc.
08.2015 - 09.2018
- Supervisor Name: Josh Christiansen
- Analyze shipping data to identify trends and opportunities for improvement, driving continuous optimization efforts.
- oversee day-to-day operations of the receiving and logistics department
- Develop and implement overall marketing strategy in alignment with company objectives while coordinating with cross-functional departments to meet product requests
- Demonstrate strong leadership and guidance by fostering a culture of improvement, collaboration, and accountability
- maintain effective relationships with department leaders to facilitate product requests
- Develop KPIs to track processing performance, identify areas for improvement, and drive operational initiatives
- Monitors productivity reports, processes, and procedures, addressing any issues or discrepancies
- Improvements to back-of-house organization with the implementation of a new storage system, leading to easier product retrieval and reduced order fulfillment time.
- Managed inventory levels effectively by conducting regular audits and adjusting reorder points as needed.
Education
Master of Business Administration - Human Resource Management
Southern New Hampshire University
Manchester, NH07.2023
Bachelor of Science - Public Administration, Criminal Justice
California State University - Dominguez Hills
Carson, CA05.2009
Associate of Arts - Liberal Arts
Cypress College
Cypress, CA05.2007
Skills
- MS Office Suite
- SharePoint
- Asset Manager database
- Merchandise presentation
- Product Rotation
- Shelf Maintenance
- Store Layout
- Pricing and shelf labeling
- Maintaining stock levels
- Product inventory counts
Professional Development
- Performance Measurement Techniques, American Institute of CPAs, 2022
- Information Technology & E-Business, American Institute of CPAs, 2022
- Coaching vs Mentoring Course, American Institute of CPAs, 2021
- Microsoft Excel for Accountants Course, American Institute of CPAs, 2021
- Managing vs Leading Course, American Institute of CPAs, 2021
- Emotional Intelligence Course, American Institute of CPAs, 2021
- Critical Thinking, American Institute of CPAs, 2021
- Critical Thinking Strategic Analysis Current Position of Organization, American Institute of CPAs, 2021
- Nike Citadel Critical Learning Experience Candidate, Nike, 2018
- Converse Workshop Experience Recipient, Converse
Awards
- Received City of Lynwood Community Service Award.
- Recognized for St. Philip Neri Service Appreciation Award.
- Awarded 3-times Nike Citadel Star of the Week Recipient.
- Awarded 2-times Converse Frontline Supervisor of the Quarter (District) award Recipient.
- Awarded 3-times The Home Depot Homer award Recipient.
- Awarded The Home Depot MET Associate of the Month (February 2024)
References
- Marissa Cannon, PATH Housing Coordinator, (310) 951-0023, m_bravo03@gmail.com
- Margret Mohr, Cypress College Women’s Basketball Head Coach, (562) 618-2144, mmohr@cypresscollege.edu
- Kim Battle, Telecom Manager – Department of Treasury, (310) 293-6757, kim.battle@irs.gov
Timeline
Merchandising Execution Associate
The Home Depot
12.2021 - Current
IT Technician II (Contractor)
Abbtech Inc. Internal Revenue Service
03.2021 - 12.2021
Product Supervisor
Converse Inc.
09.2018 - 07.2020
Product Flow and Logistics Lead
Nike Inc.
08.2015 - 09.2018
Master of Business Administration - Human Resource Management
Southern New Hampshire University
Bachelor of Science - Public Administration, Criminal Justice
California State University - Dominguez Hills
Associate of Arts - Liberal Arts
Cypress College
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