Timeline
Work History
Overview
Education
Skills
Summary
Generic

Kishawn Holmes

Crew Leader
Tampa,FL

Timeline

Crew Trainer

Mcdonalds
08.2021 - Current

High School Diploma -

Brandon High School
08.2020 - 05.2024

Mechanical Technician

Tony's Mechanic Shop
05.2017 - 07.2021

Work History

Crew Trainer

Mcdonalds
Brandon, FL
08.2021 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Trained employees in time management and proper ways to complete job duties.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.

Mechanical Technician

Tony's Mechanic Shop
Tampa, FL
05.2017 - 07.2021
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.
  • Monitored equipment performance to confirm proper and efficient function.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
  • Worked with heavy machinery and various power tools when assembling parts.
  • Tested finished products for compliance with tolerances and overall quality.
  • Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
  • Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
  • Increased assembly accuracy by meticulously following blueprints, schematics, and engineering specifications.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Education

High School Diploma -

Brandon High School
Brandon, FL
08.2020 - 05.2024

Skills

  • Team Leadership
  • Staff Training
  • Restaurant Operation
  • Station Preparation
  • Tool Preparation
  • Sales Expertise
  • Food Safety
  • Quality Assurance Controls
  • Strategic Decision-Making
  • Stage Setup
  • Employee Performance Reviews
  • Customer Needs Assessments
  • Health and Safety Regulations
  • Replacing Parts
  • Installing and Repairing Equipment
  • Federal Regulations
  • Customer Satisfaction
  • Mechanical Fabrication
  • Mechanical Operations Principles
  • Daily Facility Operations
  • Detail-Oriented
  • Customer Service
  • Pallet Jacks
  • Material Safety Data Sheet
  • Forklift Operation
  • Shipment Optimization
  • Microsoft Word
  • Manual Dock Chain Pulling
  • Materials Handling and Transport
  • Microsoft Excel
  • Customer Service Process Improvement
  • Technical Support and Assistance

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

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Kishawn HolmesCrew Leader