Summary
Overview
Work History
Education
Skills
Timeline
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Kishay Davis

Kishay Davis

Oak Lawn,IL

Summary

Proven sales associate with a track record of enhancing customer satisfaction and boosting sales, notably at Pier 1. Excelled in visual merchandising and customer service excellence, achieving a 95% satisfaction rate. Demonstrates strong problem resolution and team collaboration skills, driving efficiency and positive outcomes.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

7
7
years of professional experience

Work History

Sales Associate

Big Lots
08.2020 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.

Sales Associate

Pier 1
02.2018 - 06.2020
  • Provided exceptional customer service in a fast-paced retail environment, assisting customers with product selection and purchases
  • Generated sales through effective product knowledge and personalized recommendations to meet customer needs
  • Maintained appealing visual merchandising standards through strategic product placement and store displays
  • Processed sales transactions accurately while managing cash register operations
  • Collaborated with team members to maintain organized and well-stocked sales floor
  • Assisted in inventory management including receiving, stocking, and conducting regular inventory counts
  • Built strong customer relationships resulting in repeat business and positive feedback
  • Participated in seasonal store setups and promotional displays to drive sales

Customer Service & Operations Coordinator

Xpress Global Systems
08.2016 - 01.2018

Managed high-volume customer interactions, resolving inquiries and maintaining 95% satisfaction rate
Coordinated complex scheduling and logistics operations to ensure on-time delivery performance
Demonstrated strong multitasking abilities by simultaneously managing multiple customer accounts and delivery schedules
Utilized computer systems to track inventory movement and maintain accurate records
Built and maintained strong relationships with internal teams and external customers
Developed expertise in route optimization and scheduling to maximize efficiency

Education

High School Diploma -

Simeon Career Academy
Chicago
05-2018

Skills

  • Retail Sales
  • Customer Service Excellence
  • Visual Merchandising
  • POS Systems
  • Inventory Management
  • Team Collaboration
  • Problem Resolution
  • Attention to Detail
  • Cash Handling
  • Communication

Timeline

Sales Associate

Big Lots
08.2020 - 10.2023

Sales Associate

Pier 1
02.2018 - 06.2020

Customer Service & Operations Coordinator

Xpress Global Systems
08.2016 - 01.2018

High School Diploma -

Simeon Career Academy
Kishay Davis