Kishia Allen
Denton,TX
Summary
Expert in written and verbal communications. A patient listener who focuses on the speaker, organized and detailed oriented. Have strong skills in time management, prioritizing tasks, multitasking, and meeting deadlines. Authorized to work in the US for any employer
Overview
12
12
years of professional experience
Work History
pick up
Custiodian, Pleasantly Clean Services,LLC
06.2020 - Current
- Trash, vacuum carpets, mop floor, clean around work areas, wipe up spills and clean and sanitize bathrooms.
Program Coordinator
Rescare is Residential Services, Inc
06.2019 - 12.2021
- Work case loads of clients keep in contact with families and assist staff with any problems
Juvenile Detention Officer
Denton County Juvenile Detention Center
04.2020 - 06.2020
Residential Director
Kenmar Residential Services, Inc
09.2017 - 03.2020
- Responsible for scheduling and supervising direct care staff members
- Responsible for the maintenance and housekeeping of the residential
- Also responsible for health and safety, habilitation training, recreational and community involvement, and general well-being of all persons residing at the residential unit in accordance with applicable policies and procedures for Texas.
Direct Care Staff
Leona's helping hands
07.2016 - 08.2019
- Assist clients within their homes help with cleaning, bathing, feeding, dressing, take clients to doctors’ appointments
- Provided aid to individuals with disabilities or chronic illnesses who needed assistance
- Assisted individuals with their daily living, provided safety, and comfort
- Provided assistance to people with basic tasks such as bathing, dressing, grooming, and eating.
Dispatcher
Auto rescue
05.2013 - 07.2016
- Respond to a company's emergency or non-emergency calls for help and information
- Their duties include monitoring routes, updating call logs, and recording call information.
Juvenile Correctional Officer
Gainesville State School
09.2013 - 12.2014
- Assists youth with their personal issues and refers issues to the group in accordance with the principles of the program
- Observes and keeps staff informed daily of significant behavioral conditions known about an individual and/or the group
- Provides services to potentially aggressive/combative youth in a correctional setting with a wide variety of temperaments (volatile, mentally ill, suicidal) and specialized needs (chemically dependent, sexual offenders, emotionally disturbed, etc.)
Billing Customer Service Representative
North Texas Gastroenterologist
03.2012 - 03.2014
- Responsible for performing billing, collections, and reimbursement service claims
- Provide thorough, courteous and professional assistance to patients, physician offices, insurance companies and other clients on an as needed basis
- Obtained authorization and work closely with physicians’ representatives, employees, and payees
- Developed and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports
- Maintained awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology.
Education
Diploma - Dioloma
Gainesville High School
Gainesville, TX06.2006
Skills
- Law Enforcement
- Developmental Disabilities Experience
- Security
- Records Management
- Memory care
- Suspension
- Home Care
- Supervising Experience
- Caregiving
- Dementia Care
- Office Management
- Microsoft Office
- Management
- Program Development
- Meal Preparation
- Alzheimer's Care
- Medication Administration
- Microsoft Word
- Medical Billing
- Patient monitoring
- Time Management
- Customer Service
- Verbal and Written Communication
- Two-Way Radio Operation
- Customer Response
- Dispatch Collaboration
- Work Order Management
Timeline
pick up
Custiodian, Pleasantly Clean Services,LLC
06.2020 - Current
Juvenile Detention Officer
Denton County Juvenile Detention Center
04.2020 - 06.2020
Program Coordinator
Rescare is Residential Services, Inc
06.2019 - 12.2021
Residential Director
Kenmar Residential Services, Inc
09.2017 - 03.2020
Direct Care Staff
Leona's helping hands
07.2016 - 08.2019
Juvenile Correctional Officer
Gainesville State School
09.2013 - 12.2014
Dispatcher
Auto rescue
05.2013 - 07.2016
Billing Customer Service Representative
North Texas Gastroenterologist
03.2012 - 03.2014
Diploma - Dioloma
Gainesville High School
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