Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Kishia L. Smith

Smyrna,DE

Summary

My desire is to have the opportunity to participate actively and productively in an environment that will allow me to demonstrate integrity at the highest ethical standard. I am dedicated and accomplished probation officer with over 8 years of experience leading standard and specialized caseloads, driving rehabilitation initiatives, and fostering community safety. A natural leader known for strong problem-solving abilities, empathy, and effective communication, honed over diverse life experiences and professional challenges. Proven track record in team collaboration, developing evidence-based interventions, and achieving compliance and recidivism reduction goals. Committed to empowering clients, supporting community reintegration, and bringing a proactive, people-centered approach to probation and rehabilitation services."

Overview

9
9
years of professional experience

Work History

Senior Probation Officer

Delaware Department of Correction
Dover, Delaware
02.2016 - Current
  • Supervised adult offenders to monitor compliance with court ordered conditions.
  • Monitored compliance with court-ordered conditions of probation, including substance abuse treatment and community service.
  • Maintained accurate and confidential records of probationer activities and progress.
  • Reviewed legal documents, including pre-sentence reports, to ensure comprehensive understanding of each case.
  • Enforced sanctions against noncompliant individuals while also recognizing positive behavior changes among others under supervision.
  • Prepared detailed reports on probationer progress and compliance for court reviews and hearings.
  • Consulted with legal counsel regarding the interpretation of laws pertaining to probationary matters.
  • Negotiated terms of probation with courts, including duration and special conditions.
  • Conducted risk assessments to evaluate potential threats to community safety.
  • Developed individualized rehabilitation plans based on probationer needs and risks.
  • Coordinated referrals to community resources such as substance abuse or mental health programs.
  • Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
  • Utilized conflict resolution and de-escalation techniques to manage confrontations with probationers.
  • Acted as a liaison between probationers, their families, and community resources to encourage a supportive network.
  • Coordinated with law enforcement, social services, and other agencies to provide comprehensive support to probationers.
  • Participated in multidisciplinary teams to discuss complex cases and determine appropriate course of actions.
  • Trained new probation officers on department policies, procedures, and best practices.
  • Developed professional relationships with offenders through home, school, detention, and community visits.
  • Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
  • Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
  • Engaged probationers in educational and employment resources to promote reintegration into society.
  • Reviewed legal documents, including pre-sentence reports, to ensure comprehensive understanding of each case.
  • Assisted probationers in understanding legal obligations and consequences of non-compliance.
  • Conducted initial interviews with probationers to assess risk levels and establish supervision plans.
  • Gathered social and legal data on each probationer and verified details.
  • Maintained positive relationships with offenders and family members through weekly visits.
  • Created, organized and maintained files, case notes and electronic databases.
  • Evaluated program outcomes by collecting data through surveys, interviews, focus groups or other methods.
  • Attended staff meetings regularly in order to discuss current caseloads, new initiatives, and best practices related to probationary services.
  • Participated in multi-disciplinary teams responsible for evaluating the effectiveness of rehabilitation programs.
  • Developed partnerships with local law enforcement agencies to facilitate interagency collaboration on offender cases.
  • Assisted in the development of probation policies, procedures, and guidelines.

Education

B. S. - Human Development and Family Studies, Human Services, Administration and Family Policy

University of Delaware
Newark, DE
01.2015

A.A.S. - Human Services

Delaware Technical & Community College
Dover, DE
01.2013

H.S. Diploma -

Indian River High School
Dagsboro, DE
01.1994

Skills

  • Leadership
  • Effective verbal, nonverbal, and written communication
  • Relationship building
  • Teamwork and collaboration
  • Time management
  • Intrinsic motivation
  • Critical thinking
  • Agility and adaptability
  • Problem-solving
  • Conflict management
  • Negotiation
  • Accountability

References

  • Colonel Nathaniel McQueen Jr., Delaware State Police Superintendent, Safety and Homeland Security, Division of State Police, P.O. Box 430, Dover, DE, 19903, (302) 242-9834
  • Captain Melissa Hukill, Delaware State Police Commander, Homicide Unit, 34 Starlifter Ave, Dover, DE, 19901, (302) 741-2727
  • Velma Norwood, Nursing Instructor, Delaware Technical & Community College, P.O. Box 610, Georgetown, DE, 19947, (302) 542-1154

References

References available upon request.

Timeline

Senior Probation Officer

Delaware Department of Correction
02.2016 - Current

B. S. - Human Development and Family Studies, Human Services, Administration and Family Policy

University of Delaware

A.A.S. - Human Services

Delaware Technical & Community College

H.S. Diploma -

Indian River High School
Kishia L. Smith