Kishia L. Smith
Smyrna,DE
Summary
Accomplished Senior Probation and Parole Officer with over 15 years of progressive experience in criminal justice, administration, and public safety. Proven expertise in offender supervision, case management, and facilitating offender rehabilitation while prioritizing public safety. Skilled leader with a track record of mentoring teams, fostering collaboration, and ensuring compliance with legal and organizational standards. Adept at managing complex operations, developing strategic solutions, and upholding the integrity of the justice system.
Overview
24
24
years of professional experience
Work History
Senior Probation & Parole Officer
Delaware Department of Corrections
02.2016 - Current
- Supervise and mentor probation officers, fostering professional growth and adherence to departmental standards
- Act as Field Training Officer, developing and implementing training programs for new recruits and staff
- Conduct detailed investigations for bail and sentencing recommendations, providing critical information to the courts
- Review and approve violation reports, case files, and recommendations to ensure accuracy and compliance with legal protocols
- Lead departmental initiatives to improve offender supervision practices and implement new policies
- Collaborate with law enforcement agencies, courts, and community service providers to support offender rehabilitation and maintain public safety
- Serve as the acting supervisor in the absence of leadership, ensuring continuity of operations
Administrative Assistant II
University of Delaware
09.2010 - 02.2016
- Principal contact for program-related inquiries, ensuring timely resolution and technical assistance for system procedures
- Coordinated alumni and industry outreach strategies using department websites, social media, and newsletters
- Managed confidential personnel documentation, faculty contracts, and budget reconciliations with precision
- Organized events, managed recruitment logistics for faculty searches, and maintained department communications
Executive Secretary
University of Delaware
09.2008 - 09.2010
- Supported the Executive Director in overseeing personnel processes, budget management, and confidential reporting
- Analyzed financial data to suggest reallocations and ensure efficient resource use
- Facilitated recruitment and hiring processes for key departmental roles
Administrative Assistant
Delaware State Police
11.2006 - 09.2008
- Provided critical support to patrol officers and investigators, ensuring accurate case documentation and compliance with departmental protocols
- Maintained personnel records, activity logs, and time-tracking systems, ensuring alignment with organizational policies
Telecommunication Specialist
Delaware State Police
02.2001 - 11.2006
- Operated advanced communication systems to dispatch law enforcement and emergency responders effectively
- Coordinated multi-agency responses during critical incidents, ensuring seamless communication across departments
- Trained new telecommunication specialists, promoting best practices and operational efficiency
Education
B.S. - Human Development and Family Studies
University of Delaware
Newark, DE08-2015
A.A.S. - Human Services
Delaware Technical & Community College
Dover, DE12-2013
High School Diploma -
Indian River High School
Dagsboro, DE01.1994
Skills
- Leadership & Team Supervision
- Conflict Resolution & Mediation
- Offender Case Management
- Policy Development & Implementation
- Public Safety Operations
- Stakeholder Collaboration
- Data Analysis & Reporting
- Crisis Management
Timeline
Senior Probation & Parole Officer
Delaware Department of Corrections
02.2016 - Current
Administrative Assistant II
University of Delaware
09.2010 - 02.2016
Executive Secretary
University of Delaware
09.2008 - 09.2010
Administrative Assistant
Delaware State Police
11.2006 - 09.2008
Telecommunication Specialist
Delaware State Police
02.2001 - 11.2006
High School Diploma -
Indian River High School
B.S. - Human Development and Family Studies
University of Delaware
A.A.S. - Human Services
Delaware Technical & Community College
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