Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KISHIA MARTE

BROOKLYN,NY

Summary

Driven salesperson with 15 years of experience. Known for closing sales quickly thorough excellent reputation for resolving problems and improving customer satisfaction.

Overview

13
13
years of professional experience

Work History

Luxury Licensed Real Estate Sales Agent

Compass
01.2017 - Current
  • Successfully doubled GCI within 3 years at agency by incorporating constantly evolving technologies including customer relationship management, marketing campaigns, and comparative marketing analysis.
  • Sold close to 10 million in sales with GCI over $200k in 2021. Ranked top 1.5% of 1.6 million real estate professionals in the United States in 2021!
  • Educate clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
  • Handle over 50 home sales annually, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
  • Review and execute confidential documents, contracts and disclosures.
  • Resolve client concerns related to home purchases to maintain high satisfaction ratings and maximize their return on investment.
  • Educate clients on changing or updating properties, buying and selling techniques and ongoing management of the sales or marketing plan.

Licensed Real Estate Sales Agent

Douglas Elliman
01.2011 - 01.2017
  • Assisted buyers with finding ideal homes by assessing needs, making recommendations, setting appointments, and thoroughly explaining requirements and budgets.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Handled hundreds of property inquires, while managing existing clients expectations.
  • Closed average of 25-30 transactions per year.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to client issues, offering excellent support by addressing concerns, while demonstrating empathy and resolving problems swiftly.

Education

BBA - Advertising and Promotions

PACE UNIVERSITY
New York
2008

BBA - Study Abroad

AMERICAN BUSINESS SCHOOL OF PARIS
Paris, France
05.2006

Skills

  • Strong Written and Verbal Communication skills
  • Adaptability and Flexibility
  • Excellent Presentation and Negotiation skills
  • Excellent Customer service skills
  • Social Media and Digital Marketing
  • Entrepreneurial Self-starter
  • Organizational Skills
  • Conflict Resolution

Languages

Spanish
Native or Bilingual

Timeline

Luxury Licensed Real Estate Sales Agent

Compass
01.2017 - Current

Licensed Real Estate Sales Agent

Douglas Elliman
01.2011 - 01.2017

BBA - Advertising and Promotions

PACE UNIVERSITY

BBA - Study Abroad

AMERICAN BUSINESS SCHOOL OF PARIS
KISHIA MARTE