Kishma Adams
Bedford
Summary
Experience in a healthcare setting. A people-person who loves working with people of all age groups and backgrounds. Empathetic and attentive with excellent customer service skills. Strong and reliable team player. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Area Cleaner
Cleveland Clinic
12.2020 - Current
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Dining Associate
Panera Bread
12.2019 - 12.2020
- Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
Education
Associate of Arts - Liberal Arts
Cuyahoga Commuity College, Cleveland Cleveland
Student Services, 2900 Community College Ave12.2019
Skills
- Customer Service
- Problem-Solving
- Strong team player
- High Energy Attitude
- Safety Precaution
- Sterilization Techniques
- Always willing to learn teachable and trainable
- Time Management Skills
Timeline
Area Cleaner
Cleveland Clinic
12.2020 - Current
Dining Associate
Panera Bread
12.2019 - 12.2020
Associate of Arts - Liberal Arts
Cuyahoga Commuity College, Cleveland Cleveland
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