Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kishma Martin-George

Palm Bay,FL

Summary

Experience administrative assistant with 10 years in Customer service and hospitality, Excellent time managing skills, Detailed oriented to create optimal solutions. Skilled in prioritizing and completing tasks.

Objective: To work in an environment where I am able to grow and apply skills to the development of the company . I am reliable and enthusiastic, knowledgeable at promoting customer loyalty, satisfaction and purchases with consultative techniques, Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Motivated to learn, grow and excel.

Overview

12
12
years of professional experience

Work History

Vitamin Clerk/Cashier

Sprouts Farmers Market Inc, Grocery
Stuart, FL
08.2020 - 06.2022
  • Product knowledge about supplements prior to customers requests
  • Answering phones
  • Inventory , marking or placing labels and posters on shelves throughout department.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent and pleasant shopping experience to retail customers.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Managed efficient cash register operations.

Assistant Manager

Simons Sportswear
Fort Lauderdale, FL
01.2020 - 08.2020
  • Enforced company policies and procedures to strengthen operational standards across departments
  • Directed and led employees, supervising activities to drive productivity and efficiency
  • Maintained inventory and reconciling discrepancies.
  • Monitored cash intake and deposit records
  • Optimized sales revenues by promoting complementary products and educating customers about store promotions, also by driving operational efficiencies and building excellent customer rapport.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels..
  • Operated cash register to record transactions accurately and efficiently.

Sales Consultant

Jungle Queen Riverboat
Fort Lauderdale, FL
05.2018 - 03.2020
  • Greet visitors and answer inquiries to create welcoming environment
  • Answer calls, make reservations and Cashier
  • Organize and maintain files and data entry in a confidential manner
  • Email and Database entry / Cashier
  • Communication including emails, POS, phone calls or in person with different Vendors
  • Assisted passengers embarking and disembark.

Sales Associate

Michael Kors
Fort Lauderdale, FL
11.2017 - 08.2018
  • Provided quality service in welcoming existing, new and potential customers.
  • Supported sales team, Cashier
  • Maintained safe and organized environment for guests and staff
  • Handled POS transactions
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Hostess/ Assistant Manager

Land & Sea Shanty Grill
St Thomas , US Virgin Island
03.2011 - 11.2017
  • Greeted and assisted guests
  • Manage all administrative duties and support executive leadership team
  • Communicated with event coordinators to ensure timely set-up and smooth event
  • Run and maintain spreadsheets and daily reports.
  • Answered customer questions about hours, seating and menu information.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Adhered to health and safety standards at all times
  • Created and maintained staff schedules
  • Establish, maintain and update filing system
  • Opened and closing of store
  • Built positive relationships with customers to increase repeat business.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • POS system operation, customer service strategies and sales goals to complete customer purchases also monitored daily cash discrepancies, inventory and shrinkage

Education

Some College (No Degree) - I

University of The Virgin Island
St. Thomas USVI

High Shool

Ivanna Eudora Kean
St. Thomas USVI
06.2011

Skills

  • Trained and Certified in sales ,business development , customer service and hospitality
  • Meeting sales goals
  • POS
  • Exceeding customer expectations
  • Building customer loyalty and satisfaction
  • Safety and cleanliness standards
  • Adaptable , flexible and hard worker
  • Microsoft Word, Excel, and PowerPoint
  • Data analysis and entry
  • Inventory

Timeline

Vitamin Clerk/Cashier

Sprouts Farmers Market Inc, Grocery
08.2020 - 06.2022

Assistant Manager

Simons Sportswear
01.2020 - 08.2020

Sales Consultant

Jungle Queen Riverboat
05.2018 - 03.2020

Sales Associate

Michael Kors
11.2017 - 08.2018

Hostess/ Assistant Manager

Land & Sea Shanty Grill
03.2011 - 11.2017

Some College (No Degree) - I

University of The Virgin Island

High Shool

Ivanna Eudora Kean

Similar Profiles

CREATE PROFILE
Kishma Martin-George