Responsible professional with 15 years of experience in customer service. Proven ability to work with public, establishing priorities for problem solving. Open to new challenges, excellent at working in teams to meet the company's goals.
Overview
15
15
years of professional experience
Work History
Baker
Supermarket Hatillo Kash and Karry
Arecibo
11.2020 - 05.2025
Provided customer service to enhance client satisfaction
Executed packaging of products for timely shipment
Baker
Supermarket Selectos
Arecibo
03.2019 - 11.2020
Assembled packaging materials for product safety during transport.
Organized and maintained filing systems for efficient document retrieval.
Cashier
Teefrans Bakery
03.2016 - 01.2019
Resolved customer inquiries to enhance satisfaction.
Managed confectionery product displays to support sales.
Warehouse
Terra y Agua
09.2014 - 01.2015
Organized merchandise to enhance accessibility and streamline inventory management
Packaged shoes efficiently for retail display.
Administrative Assistant
KB import
08.2010 - 06.2014
Organized warehouse and managed receipt of merchandise packaging for efficient inventory control.
Education
BBA - Business Administration
Northridge University College(NUC)
Arecibo, PR
Associate - Business Administration, Business Development
Northridge University College(NUC)
Arecibo, PR
Certification - International Baking and Pastry
Institute of Baking and Commerce
Skills
Artisan bread techniques
Recipe development
Food quality control
Health and safety knowledge
Packaging
Purchasing and inventory management
Microsoft Office
Bilingual: Spanish-English
Timeline
Baker
Supermarket Hatillo Kash and Karry
11.2020 - 05.2025
Baker
Supermarket Selectos
03.2019 - 11.2020
Cashier
Teefrans Bakery
03.2016 - 01.2019
Warehouse
Terra y Agua
09.2014 - 01.2015
Administrative Assistant
KB import
08.2010 - 06.2014
BBA - Business Administration
Northridge University College(NUC)
Associate - Business Administration, Business Development