Kislev Herrera
La Mesa,CA
Summary
Highly motivated Bilingual (English/Spanish) Medical Assistant with desire to take on new challenges, to learn more about health care, to gain experience and become a better employee every day. Devoted to giving every customer a positive experience, to treating them with kindness, love, and care. I am skilled in working under pressure, adapting to new circumstances, embracing challenges, and always finding solutions with the help of my coworkers. I am willing to learn, highly organized and punctual and responsible.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Focus Health Group
San Diego, CA
04.2024 - Current
- Assisted physicians with patient care, including taking vital signs and medical histories.
- Performed administrative duties such as scheduling appointments, filing paperwork and answering phones.
- Prepared exam rooms for patient visits by stocking supplies, cleaning and organizing equipment.
- Collected specimens from patients for laboratory testing according to established protocols.
- Performed basic lab tests such as urinalysis under the supervision of a physician or nurse practitioner.
- Provided education on health topics to patients according to their needs.
- Maintained accurate records of patient information, treatments, medications and test results in accordance with HIPAA regulations.
- Greeted patients upon arrival at office, checked them in and out of appointments.
- Demonstrated empathy and understanding when dealing with difficult situations involving patients.
- Explained treatment plans to patients before administering any medication or procedure.
- Communicated effectively between physicians and other healthcare providers.
- Assisted in preparing examination rooms for incoming patients.
- Assisted with minor office tasks such as photocopying documents or restocking supplies.
- Escorted patients to examination rooms and documented medical histories.
- Monitored patient stability by checking vital signs and weight.
- Charted all patient services in records with high accuracy.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Performed routine dip stick, vision and hearing tests.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Organized patient charts before each day's clinic sessions began.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant Intern
Lomita Family Health Group
San Diego, CA
01.2024 - 03.2024
- Ordered laboratory tests and scheduled appointments for patients.
- Performed patient intake duties, including taking vital signs and medical histories.
- Reviewed insurance forms to ensure accuracy prior to submitting claims.
- Handled inquiries from patients regarding their accounts, insurance coverage or other issues.
- Observed symptoms exhibited by patients during office visits; reported changes in condition to supervising healthcare provider.
- Educated patients on health-related topics and provided instruction on medication usage as directed by a physician.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
- Prepared examination rooms with necessary instruments and supplies.
- Compiled data for reports related to patient visits, treatments, medications, test results.
- Maintained accurate records of patient care services in accordance with established policies and procedures.
- Protected confidentiality of patient care information and treatments to prevent data breaches.
- Escorted patients to examination rooms and prepared for physician exams.
- Charted all patient services in records with high accuracy.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Performed routine dip stick, vision and hearing tests.
- Escorted patients to examination rooms and documented medical histories.
- Monitored patient stability by checking vital signs and weight.
- Corresponded with patients through phone, fax, email, and in person to schedule appointments and answer inquiries.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Playground Attendant
Pumpkin Station
National City
10.2022 - 11.2023
- Monitored children's activities on the playground to ensure their safety
- Maintained a safe environment by enforcing all rules and regulations
- Assisted with the set-up of playground equipment, ensuring safety regulations
- Cleaned and sanitized playground equipment on a regular basis
- Ensured that no unauthorized personnel entered the play area
- Responded promptly to inquiries from parents about their activities.
Barista
R&B Tea
La Mesa
11.2022 - 05.2023
- Promoted high customer satisfaction by resolving problems with friendly service
- Understood and followed oral and written directions
- Worked successfully with a diverse group of coworkers
- Demonstrated leadership by improving the work processes and training others
- Prioritized and organized tasks to efficiently accomplish service goals
- Identified needs of customers promptly and efficiently
- Planned and completed group projects, working smoothly with others
- Assisted with customer requests and answered questions to improve satisfaction
- Maintained updated knowledge through continuing education and advanced training
- Collaborated with others to discuss new opportunities
- Recognized by management for providing exceptional customer service.
Assistant in a Flower Shop
Naivit Mustur
Chula Vista
- I helped my aunt with her flower business for some months
- Maintained a clean and organized workspace
- Consulted with clients to determine their flower types, colors, and styles
- Created flower arrangements for their special occasions
- Managed inventory of supplies such as ribbons, vases, baskets, and floral foam
- Prepared orders by selecting appropriate flowers based on client specifications
- Organized delivery schedules for customers who requested delivery services.
Education
Medical Assistant -
Concorde Career College
02.2024
Skills
- Bilingual (English/Spanish)
- Policy Compliance
- Customer Service
- Equipment Operation
- Safety Monitoring
- Preventive Maintenance
- Team Training
- Urinalysis and sterilization
- Patient Insurance checking
- Phlebotomy
- Autoclaving
- Front Office Procedures
- ECG
- Admin of medications
- Immunization schedule
- Safety Procedures
- Time Management
- Strong Work Ethic
- Decision-Making
- First Aid and CPR
- Patient Education
- Patient scheduling
- Venipuncture/Injections
- HIPAA/OSHA Guidelines
- Medication
- Calculations/dispensing
- Pediatric measurements
- EMR systems
- EMR Updating
- Exam Room Preparation
Timeline
Medical Assistant
Focus Health Group
04.2024 - Current
Medical Assistant Intern
Lomita Family Health Group
01.2024 - 03.2024
Barista
R&B Tea
11.2022 - 05.2023
Playground Attendant
Pumpkin Station
10.2022 - 11.2023
Assistant in a Flower Shop
Naivit Mustur
Medical Assistant -
Concorde Career College
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