Summary
Work History
Education
Skills
reading, dancing and traveling
Timeline
Generic

Kiss-Ann Stevens

Myrtle Beach,SC

Summary

I consider my self a driven professional with a track record of enhancing resident satisfaction at Maxwell Group through effective leadership and innovative activity planning. Excelled in a fast-paced environment at Hilton, showcasing exceptional multitasking and customer service skills. Proven ability in teamwork, problem-solving, and maintaining high standards of service, contributing to significant improvements in customer experiences.

Work History

Bright Water Senior Living Community

Maxwell Group
Myrtle Beach, SC
09.2024 - Current
  • Promote a positive work environment through effective leadership and open communication, resulting in increased resident satisfaction rates.
  • Plan and implement activities with senior residents

Server

Hilton
Hilton Garden INN
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

High School Diploma -

Montego Bay High For Girls
Jamaica

High School Diploma -

Myrtle Beach High School
Myrtle Beach, SC
06.2025

Skills

    Family Communication

    Needs Assessment

    Teamwork and Collaboration

    Customer Service

    Problem-Solving

    Time Management

    Attention to Detail

    Multitasking

    Reliability

    Organizational Skills

    Active Listening

    Team Collaboration

reading, dancing and traveling

I enjoy reading fictional novels. Dancing to Dance Hall music is my life. I dance everywhere. I love visiting new places to experience new cultures

Timeline

Bright Water Senior Living Community

Maxwell Group
09.2024 - Current

Server

Hilton
06.2024 - Current

High School Diploma -

Montego Bay High For Girls

High School Diploma -

Myrtle Beach High School

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Kiss-Ann Stevens