Communication
KISSY PALMER
Certified Administrative Assistant
Henderson,NV
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Focused on handling diverse administrative functions. Proven history managing competing priorities in fast-paced and rapidly changing environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals and to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Quality Assurance/Administrative Office Coordinator
Corinthians Of Nevada Health Care
Las Vegas, NV
01.2022 - 10.2022
- Prepared detailed documents and reports in adherence administrative processes.
- Monitored and directed incoming orders and prepared outgoing orders.
- Ensure that standard and safety regulations are observed
- Assisted management with special projects to complete all tasks by deadlines.
- Coordination of admissions and discharge of patients
- Checking and verifying information on patient medical records
- Receiving calls, emails, and accurate administrative protocols.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Developed and implemented organizational systems to streamline daily operations.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Back Office Administrative Assisting
Anthem OB/GYN
Henderson, NV
07.2021 - 11.2021
- Internship site
- Preparing charts and reports to maintain records and ensure patient confidentiality
- Maintained inventory for back-office supplies, computers and work-stations.
- Greeting patients, recording vital signs and performing clerical tasks
- Developed and updated calendars to schedule team and customer meetings.
- Trained and on-boarded new team members and conducted evaluations to boost performance.
- Organized office operations, leading daily activities and controlling correspondence.
- Ordered office supplies and maintained supplier contacts in database.
Dietary Aide
TLC
Las Vegas, NV
01.2018 - 07.2019
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Screened and monitored for change in nutrition risk status in hospitalized patients.
- Followed all food safety regulations while preparing meals for patients.
- Educated patients and families on nutrition management.
- Monitored food safety and sanitation standards in food service areas.
Cashier/Food Handler
Jollibee
Las Vegas, NV
01.2015 - 08.2016
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
Education
Vocational School - Medical Administrative Assistant
Northwest Career College
Las Vegas, NV 12.2020 - 10.2021
Two Years of Pre-requisite - Nursing Science
Nevada Career College
Henderson 01.2017 - 06.2019
Skills
Leadership
Software
Certification
Certified Medical Administrative Assistant
Interests
Writing or blogging
Community Service
Accomplishments
- Achieved faster documentation by introducing proper listing and software records documentation tasks.
- Documented and resolved back orders which led to completing and correcting documentation for audit reports.
- Supervised staff member on proper documentation and filing.
Timeline
Quality Assurance/Administrative Office Coordinator
Corinthians Of Nevada Health Care
01.2022 - 10.2022
Certified Medical Administrative Assistant
10-2021
Back Office Administrative Assisting
Anthem OB/GYN
07.2021 - 11.2021
Vocational School - Medical Administrative Assistant
Northwest Career College
12.2020 - 10.2021
Dietary Aide
TLC
01.2018 - 07.2019
Two Years of Pre-requisite - Nursing Science
Nevada Career College
01.2017 - 06.2019
Cashier/Food Handler
Jollibee
01.2015 - 08.2016
Similar Profiles
Iryna BremerIryna Bremer
Pharmacy Technician at Sierra Nevada Health Care SystemPharmacy Technician at Sierra Nevada Health Care System
Julie Mie AlejandroJulie Mie Alejandro
Certified Nurse Assistant at VA Sierra Nevada Health Care SystemCertified Nurse Assistant at VA Sierra Nevada Health Care System
ASHLEY CRAWFORDASHLEY CRAWFORD
Rehab Section Chief, Physical Medicine and Rehab Service at VA Sierra Nevada Health Care SystemRehab Section Chief, Physical Medicine and Rehab Service at VA Sierra Nevada Health Care System
Tamika BucknerTamika Buckner
Patient Care Coordinator at Optum RXPatient Care Coordinator at Optum RX
Juan RodriguezJuan Rodriguez
Server at TopgolfServer at Topgolf