Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Kit Williams

Kit Williams

Forestport,NY

Summary

Hardworking and organized Production Worker with experience using powered, pneumatic, and hand tools, automated equipment, and computer software. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Machine Operator

Nirvana Water Sciences
Forestport, NY
12.2021 - Current
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Manipulated controls to set, activate and adjust mechanisms on machinery.
  • Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
  • Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.

Pricing Accuracy Coordinator

Market 32
New Hartford, NY
10.2020 - 01.2022
  • Greeted and assisted customers to foster positive experiences.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Operated register, handled cash and processed credit card transactions.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Completed price changes and maintained proper signage for product displays.
  • Addressed pricing discrepancies by researching original price and fixing inaccurate information.
  • Stamped price tags on merchandise, referring to official price lists.

Cashier

Tops Friendly Markets
Canastota, NY
04.2020 - 09.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Verified customer age requirement for alcohol or tobacco purchases.

Contract Laborer

Advance Services Inc.
Lincoln, NE
07.2019 - 12.2019
  • Operated and maintained a variety of equipment including hand and power tools.
  • Performed repetitive assembly line tasks with hand and power tools.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Understood and followed oral and written directions.

Customer Service Representative

Lowes Home Improvement
Lincoln, NE
04.2019 - 07.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Set up and activated customer accounts.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Improved customer service wait times to mitigate complaints.
  • Made outbound calls to obtain account information.

Medical Records Clerk

Nebraska Department Of Correctional Services
Lincoln, NE
12.2017 - 03.2019
  • Retrieved medical charts for healthcare staff for filing in medical records.
  • Organized patient charts, gathering medical histories, lab results and consents.
  • Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
  • Scanned and validated medical records for upload.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Managed release of information requests and identified requestors as patient, relation or provider.
  • Scanned incoming documentation.
  • Wrote incident reports in the event of inmate misconduct.
  • Composed travel paperwork for outside inmate medical appointments and surgeries.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Sent and distributed mail and parcels.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Created and updated spreadsheets to track and report data.
  • Processed documents and materials for dissemination to appropriate parties.
  • Managed multiple calendars and contacts using computer software.
  • Conducted secure chart reviews with inmates on a scheduled basis.

Head Cashier/Department Manager

Westlake Ace Hardware
Omaha, NE
08.2013 - 11.2016
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Processed refunds for worn, damaged and broken merchandise.
  • Monitored checkout counters and self-checkout areas to assist with complex transactions.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Verified customer age requirement for aerosol purchases.
  • Answered phone calls to assist customers with questions and orders.
  • Scanned items and checked pricing on cash register for accuracy.
  • Remained aware of surroundings and secured cash to minimize loss potential.

Education

High School Diploma -

Omaha Northwest High School, Omaha, NE
05.2014

Skills

  • Problem-Solving
  • Good Communication
  • Workplace Safety
  • Polishing Work
  • Attention to Detail
  • Strong Work Ethic
  • Quality Control
  • Computer Skills
  • Machinery Operation
  • Power and Hand Tools
  • Production Documentation
  • Teamwork and Communication
  • Punctual and Dependable
  • Following Instructions
  • Defects Identification
  • Machine Setup and Shutdown
  • Safe Machine Operation
  • Health and Safety Regulations
  • Cycle Counts
  • Hand-Held Scanners

Affiliations

  • Stage Manager, Kirtland Community College Drama Department 2009-2010
  • Co-Captain of Color Guard, Omaha Northwest High School 2013-2014
  • Varsity Letter recipient, Marching Band, Omaha Northwest High School, 2014
  • Captain JV Quiz Bowl, Roscommon High School, 2010
  • Varsity Quiz Bowl Alternate, Roscommon High School, 2010

Timeline

Machine Operator - Nirvana Water Sciences
12.2021 - Current
Pricing Accuracy Coordinator - Market 32
10.2020 - 01.2022
Cashier - Tops Friendly Markets
04.2020 - 09.2020
Contract Laborer - Advance Services Inc.
07.2019 - 12.2019
Customer Service Representative - Lowes Home Improvement
04.2019 - 07.2019
Medical Records Clerk - Nebraska Department Of Correctional Services
12.2017 - 03.2019
Head Cashier/Department Manager - Westlake Ace Hardware
08.2013 - 11.2016
Omaha Northwest High School - High School Diploma,

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Kit Williams