Experienced office professional skilled in providing high-level clerical and operational support in fast-paced environments. Proficient in managing office supplies, client satisfaction, paperwork, and project requirements independently.
Overview
7
7
years of professional experience
Education
Associate of Science - Graphic Design
Kingsborough Community College
Brooklyn, NY
06-2026
Skills
G Suite, Microsoft Office
Content moderation
Team building
pos systems
Property tours
Efficient and detail-oriented
Data Entry
Conflict mediation
Tech-Savvy
typography
Logo design
Customer service
Real estate
Typing 50 wpm
Market trends
Lease administration
Telephone and email etiquette
Appointment scheduling
Business administration
Highly organized
Administrative operations
Document conversion
Account management
Data analysis and research
Work History
Leasing Assistant
TF Cornerstone
New York, NY
09.2022 - 09.2024
Conducted comprehensive comparative analysis report of real estate properties nearby for several buildings
Provided exceptional customer service to hundreds of prospective and current residents by offering personalized support, answering questions, and guiding them through every step of the leasing process
Exhibited accurate and in-depth knowledge of lease agreements, pricing information, and vacancies
Scheduled viewings of rental properties with prospective tenants
Email Marketing and Graphic Design Specialist
Temple Concierge Spa
New York, NY
11.2022 - 05.2024
Spearheaded the creation and execution of engaging email marketing campaigns
Developed custom graphics, illustrations, and templates to enhance email content and elevate brand messaging
Utilized data-driven insights to iteratively optimize campaign strategies and deliver superior results
Developed, designed, laid out and produced variety of technical illustrations for brochures, banners, and signs
Operations Associate
Gobrands inc.
New York, NY
12.2021 - 02.2022
Performed administrative and clerical tasks to support the organization's daily operations.
Assisted with training new hires and recruitment activities
Generated work schedules and enforced company policies
Investigated root causes of errors or delays in order fulfillment processes and recommended solutions