Summary
Overview
Education
Skills
Work History
OfficeManager

Kithanna Smart

New York,NY

Summary

Experienced office professional skilled in providing high-level clerical and operational support in fast-paced environments. Proficient in managing office supplies, client satisfaction, paperwork, and project requirements independently.

Overview

7
7
years of professional experience

Education

Associate of Science - Graphic Design

Kingsborough Community College
Brooklyn, NY
06-2026

Skills

  • G Suite, Microsoft Office
  • Content moderation
  • Team building
  • pos systems
  • Property tours
  • Efficient and detail-oriented
  • Data Entry
  • Conflict mediation
  • Tech-Savvy
  • typography
  • Logo design
  • Customer service
  • Real estate
  • Typing 50 wpm
  • Market trends
  • Lease administration
  • Telephone and email etiquette
  • Appointment scheduling
  • Business administration
  • Highly organized
  • Administrative operations
  • Document conversion
  • Account management
  • Data analysis and research

Work History

Leasing Assistant

TF Cornerstone
New York, NY
09.2022 - 09.2024
  • Conducted comprehensive comparative analysis report of real estate properties nearby for several buildings
  • Provided exceptional customer service to hundreds of prospective and current residents by offering personalized support, answering questions, and guiding them through every step of the leasing process
  • Exhibited accurate and in-depth knowledge of lease agreements, pricing information, and vacancies
  • Scheduled viewings of rental properties with prospective tenants

Email Marketing and Graphic Design Specialist

Temple Concierge Spa
New York, NY
11.2022 - 05.2024
  • Spearheaded the creation and execution of engaging email marketing campaigns
  • Developed custom graphics, illustrations, and templates to enhance email content and elevate brand messaging
  • Utilized data-driven insights to iteratively optimize campaign strategies and deliver superior results
  • Developed, designed, laid out and produced variety of technical illustrations for brochures, banners, and signs

Operations Associate

Gobrands inc.
New York, NY
12.2021 - 02.2022
  • Performed administrative and clerical tasks to support the organization's daily operations.
  • Assisted with training new hires and recruitment activities
  • Generated work schedules and enforced company policies
  • Investigated root causes of errors or delays in order fulfillment processes and recommended solutions
Kithanna Smart