Kitsie Ferguson
Cocoa,FL
Summary
Dynamic project manager with over 15 years of experience leading diverse initiatives in fast-paced environments. Expertise in data collection and analysis for program evaluations, coupled with a strong knowledge of regulatory compliance and process optimization. Demonstrated ability to foster relationships with stakeholders through exceptional communication and collaboration skills. Committed to driving continuous improvement and delivering impactful results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Owner/Founder
KF Mobile Notary Service
05.2021 - Current
- Spearheaded development of operational guidelines and process planning.
- Established quality assurance processes to guarantee product superiority.
- Optimized contract outcomes through strategic negotiations regarding quality and price.
- Boosted satisfaction scores through rapid issue resolution.
- Cultivated new client relationships by focusing on targeted sales efforts.
Amazon Delivery Service Partner
Peak Delivery Service LLC
05.2020 - 12.2020
- Ensured accurate inventory levels through meticulous verification of load counts and shipping documents.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Provided instruction and guidance to new drivers on safe driving techniques, vehicle operation, customer service, and delivery procedures.
Owner/Founder
G.R.I.T. Gym LLC
01.2018 - 01.2020
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
- Researched industry trends in order to keep up-to-date on best practices for running a successful business.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Developed marketing materials such as brochures or online postings to promote services.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
Independent Contractor
USAA & Anytime Fitness
01.2016 - 01.2018
- Explained and demonstrated fitness and conditioning techniques and movements.
- Motivated clients to participate in gym fitness activities and group classes.
- Enforced safety rules and procedures to minimize injuries.
- Tracked client progress and maintained client files to assist in meeting health goals.
- Organized group activities that encouraged team building and social interaction among participants.
- Conducted health risk assessments and provided individualized coaching to participants.
Business Secretary
Mitchell High School
01.2015 - 01.2016
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
- Maintained accounts payable and receivable, ensuring timely billing and payment processing.
- Coordinated with vendors and clients to resolve billing and payment issues.
- Assisted in budget preparation, tracking expenses against forecasts.
Flight Data Coordinator
M1 Support Services
01.2012 - 01.2014
- Inspected emergency facilities and equipment to maintain optimal functional capabilities in emergency situations.
- Updated emergency preparedness resource materials plan to comply with federal and state regulations.
- Sought and implemented continuous improvements by encouraging team to leverage new digital training tools.
- Produced reports and maintained training documents to support training activities.
- Maintained records of all trainings conducted including attendance logs, participant evaluations.
Operations Manager
USAF
01.2001 - 01.2009
- Enforced standards of care and developed structures to track and evaluate compliance with frameworks.
- Mitigated business risks by working closely with staff members and assessing performance.
- Developed and implemented operational procedures to ensure quality standards are met.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Investigated incidents related to emergencies, identified root causes, and recommended corrective actions.
- Prepared staff work schedules and assigned team members to specific duties.
Education
MS - Exercise Science and Health Promotion
California University of Pennsylvania
BS - Professional Aeronautics
Embry-Riddle Aeronautical University
AAS - Aviation Resource Management
Community College of the Air Force
Skills
- Project Life Cycle Management
- Crisis management
- Workforce Development
- Metrics Assessment
- CRM integration
- Assessment tools
- Document preparation
- Legal compliance
Significant Awards
- Army Commendation Medal
- John Levitow Award
- Airman of the Year
- Ten Outstanding Young Airmen nominee
- Air Force Times Airman of the Year MAJCOM nominee
Affiliations
Knitter, Parrot Head, Avid Minor League Baseball Fan
Certification
● Florida Commissioned Notary Public
● Training and Education Manager Certification, US Air Force
● Safety Officer Course, US Air Force
References
References available upon request.
Timeline
Owner/Founder
KF Mobile Notary Service
05.2021 - Current
Amazon Delivery Service Partner
Peak Delivery Service LLC
05.2020 - 12.2020
Owner/Founder
G.R.I.T. Gym LLC
01.2018 - 01.2020
Independent Contractor
USAA & Anytime Fitness
01.2016 - 01.2018
Business Secretary
Mitchell High School
01.2015 - 01.2016
Flight Data Coordinator
M1 Support Services
01.2012 - 01.2014
Operations Manager
USAF
01.2001 - 01.2009
● Florida Commissioned Notary Public
● Training and Education Manager Certification, US Air Force
● Safety Officer Course, US Air Force
MS - Exercise Science and Health Promotion
California University of Pennsylvania
BS - Professional Aeronautics
Embry-Riddle Aeronautical University
AAS - Aviation Resource Management
Community College of the Air Force
Similar Profiles
Adelaida Amezola WestbrooksAdelaida Amezola Westbrooks
Mobile Notary Signing Agent at Adelaida Mobile Notary ServiceMobile Notary Signing Agent at Adelaida Mobile Notary Service
Bessie FarmerBessie Farmer
Owner at Alliance Notary Mobile Service LLCOwner at Alliance Notary Mobile Service LLC
Katherine WarrenKatherine Warren
MOBILE NOTARY at Kat Warren Mobile Notary, LLCMOBILE NOTARY at Kat Warren Mobile Notary, LLC