Kittiara Scott
Beaumont,CA
Summary
Customer-oriented General Manager with six years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
8
8
years of professional experience
Work History
General Manager
Panda express
11.2020 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Assisted in recruiting, hiring and training of team members.
Assistant manager
Panda Express
03.2018 - 11.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Shift leader
Panda Express
10.2017 - 03.2018
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Kitchen help
Panda express
05.2016 - 10.2017
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Associate of Arts - Baking And Pastry Arts
Art Institutes San Bernardino
06.2017
High School Diploma -
Beaumont High School
06.2015
Skills
- P&L Management
- Customer Retention
- Recipes and Menu Planning
- Inventory Control
- Customer Relationship Management
- Schedule Management
- Staff Training/Development
Timeline
General Manager
Panda express
11.2020 - Current
Assistant manager
Panda Express
03.2018 - 11.2020
Shift leader
Panda Express
10.2017 - 03.2018
Kitchen help
Panda express
05.2016 - 10.2017
Associate of Arts - Baking And Pastry Arts
Art Institutes San Bernardino
High School Diploma -
Beaumont High School
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