Kittie Medley
Canton,Tx
Summary
Currently on the board of leadership at my church that I assisted in launching in 2024. Married for 34 years and mother of 3. I am a firm believer that everyone deserves the benefit of the doubt. I try to always treat others the way I would want to be treated. You never know what another person is going through so show grace and don’t take things personally. Your outlook on life and how you treat others will impact all of your life outcomes. I try to carry these principles into all aspects of my life. I strive to improve myself in all that I do, while hopefully leaving a legacy of how I handled challenges and treated others along the way.
Overview
36
36
years of professional experience
Work History
Fashion Coach
Walmart
01.2023 - Current
- Led team in executing visual merchandising standards, ensuring cohesive brand presentation across retail locations.
- Managed inventory levels, optimizing stock turnover and reducing waste through strategic ordering practices.
- Led a team of associates, fostering a collaborative environment while mentoring staff on best practices in retail operations and merchandising.
- Coordinated with upper management to align store goals with company objectives, streamlining operational efficiencies across departments.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Contributed to company-wide initiatives by participating in meetings with innovations team and corporate teams, sharing best practices, and collaborating on strategy development.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Successfully participated in the rollout of new initiatives for fashion, providing effective feedback
GENERAL MERCHANDISE COACH
WAL-MART
08.2020 - 12.2022
- Mentored new sales associates to contribute to store's positive culture.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Led and developed management team of 7.
- Researched issues to obtain appropriate answers to customer inquiries.
ACEDEMY TRAINING FACILITATOR
WAL-MART
08.2017 - 08.2020
- Evaluated workers within the Academy to recommend for promotions or raises.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Facilitated curriculum developed at the Home Office to newly promoted employees, promoting teamwork, goal-setting, and task prioritization.
- Facilitated the rollout of new company processes including new receiving methods, changes to hiring, and claims and reclamation adjustments.
- Traveled throughout the DFW area installing the new Virtual Reality equipment in each store to be used in the aid of training new and current employees on various processes.
- Aided in training associates within the store on processes and answering questions pertaining to their roles, helping them to be empowered to take ownership in their areas.
DEPARTMENT MANAGER
WAL-MART
05.1990 - 08.2017
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed and interpreted store trends to facilitate planning.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands through price changes, adjusting on-hands, and claiming damages.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Consistently looked for ways to improve the customer's shopping experience by answering questions, managing inventory, and offering advice or information about products.
Education
ASSOCIATES - Computer Science
TYLER JUNIOR COLLEGE
HIGH SCHOOL DIPLOMA - undefined
VAN HIGH SCHOOL
06.1988
Skills
- Computer Proficiency
- Scheduling and Time-Tracking
- Inventory Management
- Delegation and Supervision
- Motivational and Encouraging
- Microsoft Word
- Retail Operations
- Team Building and Motivation
- Recruitment and Training
- Customer Service Management
- Strategizing new initiatives
- Problem solving
- Fashion merchandising
Timeline
Fashion Coach
Walmart
01.2023 - Current
GENERAL MERCHANDISE COACH
WAL-MART
08.2020 - 12.2022
ACEDEMY TRAINING FACILITATOR
WAL-MART
08.2017 - 08.2020
DEPARTMENT MANAGER
WAL-MART
05.1990 - 08.2017
HIGH SCHOOL DIPLOMA - undefined
VAN HIGH SCHOOL
ASSOCIATES - Computer Science
TYLER JUNIOR COLLEGE