KITTIPONG NONTAJAN
NORWALK,California
Summary
Proven track record in enhancing operational efficiency, notably at Long Beach Memorial Medical Center, by developing organizational systems and ensuring compliance with pharmacy operations. Skilled in heavy equipment operation and environmental awareness, I excel in route planning and safety management. Recognized for exceptional customer service, I consistently drive quality service and customer satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
CATERING TRUCK
SUN SHINE CATERING
Paramount, California
06.2012 - 01.2025
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Worked well with dispatchers to communicate route and schedule changes.
- Issued receipts, refunds, credits or change due to customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Checked completed orders for correct quantity and quality.
Vending Machine Technician/ SELF- EMPLOYEE
FAMILY VENDING MACHINE
Cypress, CA
05.2012 - 01.2020
- Completed scheduled appointments on time to drive quality service.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Repaired and maintained vending machines on a regular basis.
- Performed routine maintenance on vehicles including oil changes and tire rotations.
- Assisted customers with payment options such as credit cards or cashless transactions.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Maintained records of all repairs, maintenance, and sales activities related to each individual machine.
- Cleaned and sanitized the interior and exterior of each vending machine regularly.
- Programmed pricing information into individual machines as needed.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Replaced faulty parts in vending machines when necessary.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Adjusted settings on vending machines based on customer requests or preferences.
- Inspected and tested vending machines for proper functioning.
- Provided customer service to users of vending machines, such as answering questions or resolving issues related to the machine's operation.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Pharmacy Technician
Long Beach Memorial Medical Center
Long Beach, California
07.2010 - 05.2012
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Interpreted and processed medication orders under supervision of pharmacist.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Managed filing of prescriptions, both electronically and manually.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Answered telephones to respond to questions or requests.
SELF-EMPLOYEE
BAJA LIQOUR STORE
Lakewood, California
09.1998 - 03.2009
- Conducted testing of software and systems to ensure quality and reliability.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Created detailed reports regarding weekly and monthly sales figures, stock levels, employee performance metrics.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Developed and implemented effective sales strategies to maximize store profitability.
Education
GED -
ASSUMTION COLLEGE
NAKRONRAJASIMA, THAILAND04-1990
Associate of Science - PHARMCY TECHNICIAN
American Career College
CASkills
- Environmental awareness
- Job specifications
- Safety checklists
- Heavy equipment operation
- Route planning
- Dumping techniques
Languages
Thai
Professional
Spanish
Elementary
Certification
- California State Board Pharmacy Technician License, 01/2010
Timeline
CATERING TRUCK
SUN SHINE CATERING
06.2012 - 01.2025
Vending Machine Technician/ SELF- EMPLOYEE
FAMILY VENDING MACHINE
05.2012 - 01.2020
Pharmacy Technician
Long Beach Memorial Medical Center
07.2010 - 05.2012
SELF-EMPLOYEE
BAJA LIQOUR STORE
09.1998 - 03.2009
GED -
ASSUMTION COLLEGE
Associate of Science - PHARMCY TECHNICIAN
American Career College
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