Kittrin Cade

• Engages, recruits, stewards, trains and manages relationships with volunteers and customers to execute fundraising plans and achieve revenue goals successfully.
• Effectively and efficiently completes activities and meets target deadlines to execute successful events or fundraising activities.
• Assists event lead with volunteer and customer retention, recognition, and pipeline development, focusing on high-impact relationships and key volunteer leadership roles.
• May also lead the development of relationships and engagement of target partners, organizations, corporations, and individuals.
• Implements best practices for revenue growth, adjusting to customer experience survey results and feedback; drives and encourages creativity and innovation resulting in new revenue opportunities.
• Monitors financial expenditures and progress to budget and takes appropriate measures to meet top and bottom-line goals ensuring a high return on investment.
• Engages the community to create relevant, best-in-class experiences for priority constituents including participants, teams, sponsors, cancer survivors, and caregivers; ensures event and activity details are expertly executed.

• Oversaw preparation and management of event budgets to deliver at or below projected costs.
• Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
• Promoted adherence to client-event requirements through delegation, prioritizing, and management of the entire production lifecycle from concept to execution.
• Fulfilled contractual obligations for rehearsal and day of event coordination.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Planned and organized activities, details, and timelines for groups varying from small VIP Board Retreats, CME Conferences to large incentive-based corporations. Group sizes ranged from 20 people to 800 people
• Fostered relationships with local and national Destination Management Companies.
• Planned and organized activities, details, and timelines for a variety of events.
• Planned and organized activities, details, and timelines for a variety of events.
• Solicited feedback from clients to assess event success and uncover opportunities for improvement.

• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Delegated tasks to staff members to maximize production under tight deadlines.
• Organized banquet storage and surrounding areas to facilitate access to products and materials.
• Directed and managed banquet functions for 25 - 600 in-person events.
• Oversaw timeliness and quality of food delivery at high-volume events.
• Developed, implemented and managed business plans to promote profitable food and beverage sales.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Interacted positively with customers while promoting hotel facilities and services.
• Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
• Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.