Summary
Education
Event Experience
Work History
Skills
Hi, I’m

Kitty Sharman

Orlando,FL
Kitty Sharman

Summary

Passionate and adaptable, with 13+ years of experience in the hospitality industry. Highly motivated with a strong desire for continued growth and professional development. Currently enrolled in UCF Rosen College of Hospitality Management pursuing a bachelor's degree in entertainment management.

Education

UCF Rosen College of Hospitality Management
Orlando, FL

Bachelor of Science from Arts And Entertainment Management
06.2025

University Overview

Valencia College
Orlando, FL

Associate of Science from Hospitality And Tourism Management
08.2023

University Overview

Disney College Program Internship
Orlando, FL

from Food And Beverage/Housekeeping
06.2011

University Overview

Event Experience

Event Experience

Bangarang Philadelphia Events

Philadelphia-based art collective that supports its community by encouraging creativity through unique events

  • Member from December 2007 - January 2020
  • Collaborated with a dynamic team to plan, organize, and execute over 28 monthly events, ensuring their successful implementation.
  • Contributed to the creative vision of various events by coordinating and assisting in the creation of captivating art installations, engaging games, and interactive elements to enhance event experiences.
  • Assisted the team of Bangarang members invited to join the Beats Antique Creature Carnival for the Philadelphia show

SAGA Design and Production

DJ Mighty Mike Saga Designs, Music, and Events

  • Operations Manager from September 2015 - June 2019
  • Managed administrative functions, encompassing scheduling, client communication, advertising, and event promotion, ensuring efficient day-to-day operations.
  • Utilized social media platforms to effectively promote business, expanding outreach and engagement with the target audience.
  • Took charge of coordinating and overseeing event operations, guaranteeing seamless execution.

Gratitude Migration Inc

Gratitude Migration Burn Event

  • Safety Operations Manager from March 2017 - August 2017
  • Oversaw the budget for safety operations, optimizing resource allocation to maintain a high level of safety without exceeding financial constraints.
  • Established a robust incident reporting system, documenting and analyzing safety incidents to identify areas for improvement and implement preventive measures.
  • Facilitated clear and efficient communication among festival staff, security personnel, local authorities, and emergency services to expedite responses and maintain safety.
  • Managed and led a dedicated team of safety personnel, including security, medical staff, and emergency responders, ensuring they were well-trained and prepared to handle any situation.

Work History

The Hampton Social

Server
01.2022 - Current

Job overview

  • Utilized Toast system to place orders and manage bills.
  • Mentioned by name in 2+ 5-star reviews.
  • Communicated key talking points at 100% of tables served.
  • Assisted guests with food allergies by making modification suggestions due to extensive menu knowledge.

Alex Entertainment Group

Santa's Helper
12.2022 - 12.2022

Job overview

  • Built positive relationships with patrons, team members, and supervisors during Santa visits to Hilton Orlando Buena Vista Palace.
  • Engaged children in conversation and activities while they waited to meet Santa, helping to ease any nervousness and create a magical atmosphere.
  • Ensured the safety of all participants by adhering to safety guidelines.

Slate

Server
01.2020 - 12.2021

Job overview

  • Implemented rigorous cleaning and sanitization protocols to maintain safe and hygienic dining environment, including regular disinfection of tables, chairs, and high-touch surfaces.
  • Worked with Micros POS system to place orders and manage bills.
  • Participated in wine education program offered by Level 3 Sommelier, dramatically increasing wine sales.
  • Sold 3+ bottles of wine over $200

The Inn At Villanova University

Cafe Attendant
11.2017 - 12.2019

Job overview

  • Assisted in crafting and fine-tuning cafe bar's service protocols, contributing to efficient and customer-centric dining experience.
  • Demonstrated knowledge and applied proper food handling standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.

Skills

  • Facebook for business
  • Project Management
  • Problem-Solving
  • Google Docs
  • Microsoft Office
  • Crisis Management
  • Transportation and Logistics Planning
  • Policy and Procedure Implementation
  • Writing
  • Community Relationships
Kitty Sharman