Payton Whisler
Aspiring Sterile Processing Technician
Watertown,NY
Summary
Motivated and detail-oriented professional with nearly two years of leadership experience in housekeeping and sanitation. Skilled in maintaining high cleanliness standards, managing teams, and following strict protocols. Eager to transition into healthcare as a Sterile Processing Technician and contribute to patient safety through proper sterilization and infection control. Actively pursuing training and certification in sterile processing to begin a long-term career in the medical field.
Overview
4
4
years of professional experience
Work History
Housekeeping Supervisor
Holiday Inn Express Hotel Suites
Watertown, NY
11.2024 - Current
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
Housekeeper
Holiday Inn Express Hotel Suites
Watertown, NY
09.2023 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
To-Go Specialist
Texas Roadhouse
La PLata, MD
10.2021 - 03.2022
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Maintained clean and organized work area, contributing to pleasant dining environment for to-go customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Streamlined to-go operations, training new staff on best practices for efficiency and customer satisfaction.
- Maintained a clean and inviting pickup area, contributing to a positive customer experience.
- Supported overall restaurant cleanliness by adhering to sanitation guidelines when handling food items and packaging materials.
- Enhanced customer experience by accurately taking and processing orders in fast-paced environment.
Education
High School Diploma -
St Charles High School
Waldorf, MD 05.2001 -
Skills
Sanitation procedures
Task assignment
Cleaning techniques
Chemical handling
Cleaning and sanitation
Department coordination
Timeline
Housekeeping Supervisor
Holiday Inn Express Hotel Suites
11.2024 - Current
Housekeeper
Holiday Inn Express Hotel Suites
09.2023 - Current
To-Go Specialist
Texas Roadhouse
10.2021 - 03.2022
High School Diploma -
St Charles High School
05.2001 -
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