Summary
Overview
Work History
Education
Skills
Websites
Languages
Additional Information
Timeline
Generic
KITZEL MONTES

KITZEL MONTES

New York,NY

Summary

Seeking the position of Travel Support Specialist in a challenging work place to ensure smooth and professional office operations. Bringing excellent clerical, administrative and customer support.

Overview

9
9
years of professional experience

Work History

Associate Banker

JPMorgan Chase & Co.
11.2021 - Current


  • Engages clients as they enter the branch by welcoming them and making them feel appreciated, including
  • Managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
  • Help clients with everyday transactions and helping update personal information accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
  • Educates clients on the usage of technology self-service options


  • Culture Champion for Empire branch, relaying corporate updates and events to branch employees

Administrative Assistant

RICS
12.2018 - 10.2020
  • Assist Executive with scheduling appointments, registering guests
  • Edit PowerPoint and Excel projects
  • Keep track of hardware and marketing inventory
  • Worked closely with IT to fix technical issues in the workplace and set up laptops for colleagues
  • Coordinate travel and hotel arrangements for upper management
  • Acted as a liaison for company events and office maintenance
  • order supplies for the office
  • First contact for RICS professional members in the Americas region (US, Canada, Caribbean islands, and Latin America) to offer customer assistance via email, fax, phone, and CRM
  • Spanish translator for Latin American members
  • Sent invoices and receipts to RICS members
  • Processed payments over the phone using CRM, other online payment portals, or checks

Data entry Clerk

Leonard Rubin Associates
09.2015 - 12.2017
  • Review and revising customer orders
  • Create customer invoice
  • Send invoices and reminders for past due payments via email or fax
  • Completed data entry tasks with accuracy and efficiency.
  • Serve as liaison between customer and trucking company when customer shipments are lost or damaged
  • Bookkept invoices and payment history

Education

High school Diploma - Cosmetology

Queens vocation technical high school
Queens, NY
06.2014

Skills

  • Administration
  • Appointment scheduling
  • Bookkeeping
  • Communication
  • Customer experience and support
  • Event planning
  • Phone etiquette
  • PowerPoint
  • Excel
  • CRM
  • Team player

Websites

Languages

Spanish
Native or Bilingual

Additional Information

References:

Leonard Rubin Associates

Howard Rubin: (212) 736-6131


RICS

Lauren Nachstein: (914) 391-1941


JPMorgan Chase & Co.

Ellis Keller: (212) 696-3252



Timeline

Associate Banker

JPMorgan Chase & Co.
11.2021 - Current

Administrative Assistant

RICS
12.2018 - 10.2020

Data entry Clerk

Leonard Rubin Associates
09.2015 - 12.2017

High school Diploma - Cosmetology

Queens vocation technical high school

Similar Profiles

CREATE PROFILE
KITZEL MONTES